What is the cancellation policy for residential services with Optus?

Optus' cancellation policy for residential services states that customers have the right to cancel their services at any time. However, if cancellation occurs within the minimum term of a contract, early termination fees may apply. These fees are determined based on the remaining months of the contract and the services being cancelled. Additionally, if any equipment was provided by Optus, it must be returned in good condition, or charges may apply. To cancel services, customers can contact Optus' customer service team. It is recommended to provide cancellation notice in advance to ensure a smooth process and avoid any charges. Optus aims to provide transparent and fair cancellation terms for its residential customers.