Republic Services, Inc. Customer Service

Phone Number & Contact Info

Republic Services, Inc.'s Best Phone Number

Toll-free·Calls Customer Service·Most popular Republic Services, Inc. number

How do I talk to a live human at Republic Services, Inc.?

A:Press 1 if youre a hauler or 2 if you are anyone else. Then press 0# when asked for your store number. This is mostly for small businesses and not residential homes. Wait time is usually 10 seconds or less.

Does Republic Services, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-4:30pm EST. The least busy day is Friday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

Republic Services, Inc. Customer Phone Numbers

Bill Pay

Toll-free · Mon-Fri 7am-4:30pm EST · Calling this Republic Services, Inc. number should go right to a real human being ·

Texas Customer Service

Mon-Fri 7am-4:30pm EST · This number is for Texas users only ·

North Carolina Customer Service

Mon-Fri 7am-4:30pm EST · For North Carolina ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Republic Services, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 if youre a hauler or 2 if you are anyone else. Then press 0# when asked for your store number. This is mostly for small businesses and not residential homes. Wait time is usually 10 seconds or less.
Below are some clips we've found from Republic Services, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Republic Services National Accounts. Please enter your numeric store ID ignoring any leaning letters or dashes followed by the pound key."
Excerpt from a call with Republic Services, Inc.
Thursday, May 23, 2024 3:18 PM

What are the hours and when should I call?

Republic Services, Inc. operates the call center for this 800-789-3433 phone number Mon-Fri 7am-4:30pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 142 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Republic Services, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Republic Services, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Republic Services, Inc. is Friday. The most busy day to call is Monday, which averages 65% more phone calls by comparison. Again, this is based on a sample of 142 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Republic Services, Inc.

In summation, the best day to call Republic Services, Inc. is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Republic Services, Inc. staffs the call center well on Friday.

Why Customers Call Republic Services, Inc.

If you have time to do a bit of reading before you call Republic Services, Inc., we recommend you read over some of our problem-specific articles.

Are Republic Services bins and dumpsters available for rent?

Yes, Republic Services offers both bins and dumpsters for rent. Our company understands the diverse needs of our customers, whether commercial or residential. We offer a wide range of options to accommodate various sizes and types of waste disposal requirements. Whether you need a small bin for a home renovation project or a large dumpster for a construction site, we have you covered. Our rental service is flexible, allowing you to choose the duration that suits your needs, whether it's a short-term rental or a long-term agreement. With Republic Services, you can rely on quality bins and dumpsters, along with professional and timely delivery and pickup services to ensure a hassle-free waste management solution for your specific requirements.

What are the accepted methods of payment for Republic Services invoices?

Republic Services accepts various methods of payment for their invoices. Customers have the option to make payments through several channels. They can pay online using a secure portal on the company's website, where they can set up automatic, one-time, or recurring payments. Another method is to use Republic Services' mobile app, available for download on iOS and Android devices. Additionally, customers can make payments over the phone by calling the customer service number provided. If desired, payments can also be made by mail using a personal check or money order. Republic Services strives to offer flexible payment options to accommodate their customers' preferences and ensure a convenient and hassle-free experience.

Does Republic Services provide services for commercial businesses? If so, what services are available?

Yes, Republic Services does provide services for commercial businesses. They offer a wide range of services tailored to meet the unique needs of businesses. Some of the services available include waste collection and disposal, recycling solutions, composting, secure destruction of sensitive documents and electronic waste, construction and demolition debris removal, and hazardous waste management. Republic Services also offers customized waste management plans to help businesses minimize waste, optimize recycling, and reduce environmental impact. With their extensive fleet and network of facilities, they can efficiently handle any size or type of commercial waste needs. Whether it's a small office or a large manufacturing facility, Republic Services has the expertise and resources to provide comprehensive waste management solutions for commercial businesses.

Top Republic Services, Inc. customer service problems

Click the link above to get answers to just about any Republic Services, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Republic Services, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Unsubscribe from emails: "I'd like to stop getting emails from you all."
- From a call lasting 12m 28s , Jun 3, 2024 4:52 PM
Inquiry about branch pickup: "Do you know if they pick up bags of dry leaves?"
- From a call lasting 3m 33s , Feb 28, 2024 4:10 PM
Address verification: "Ten three hundred Cook Road, Litchfield, Michigan."
- From a call lasting 2m 14s , Jan 4, 2024 5:19 PM

More Republic Services, Inc. Customer Service Contacts

There are of course other ways to contact Republic Services, Inc. customer service besides the phone. Below we list the best ones, by medium.

Republic Services, Inc. Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Republic Services, Inc. will reply our your email.

Republic Services, Inc. Customer Help Desk / Web Support - Customer Service
Customer service web support
As a last, sometimes only, resort- Republic Services, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Republic Services, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Republic Services, Inc. agent. This phone number is Republic Services, Inc.'s best phone number because 5,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-789-3433 include Account Access, Missed Pickup, Trash Can Replacement, Special Request, Transfer Service and other customer service issues. Rather than trying to call Republic Services, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Republic Services, Inc. has 4 phone numbers. It's not always clear what is the best way to talk to Republic Services, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Republic Services, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Republic Services, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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