Republic Services, Inc. Customer Service

Phone Number & Contact Info

Republic Services, Inc.'s Best Phone Number

800-789-3433
Toll-free·Calls Customer Service·Most popular Republic Services, Inc. number
Free tools for easier calling
Q:

How do I talk to a live human at Republic Services, Inc.?

A:Press 1 if youre a hauler or 2 if you are anyone else. Then press 0# when asked for your store number. This is mostly for small businesses and not residential homes. Wait time is usually 10 seconds or less. Our free phone can also navigate phone menus to get a live human at Republic Services, Inc. for you.
Q:

Does Republic Services, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-4:30pm EST. The least busy day is Friday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Monday. You can skip the hold time for free.

Republic Services, Inc. Customer Phone Numbers

Bill Pay

877-692-9729
Toll-free · Mon-Fri 7am-4:30pm EST · Calling this Republic Services, Inc. number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call

Texas Customer Service

702-735-5151
Mon-Fri 7am-4:30pm EST · This number is for Texas users only ·

North Carolina Customer Service

704-393-6900
Mon-Fri 7am-4:30pm EST · For North Carolina ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Republic Services, Inc. below.

Let us call and talk to Republic Services, Inc. for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Republic Services, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 if youre a hauler or 2 if you are anyone else. Then press 0# when asked for your store number. This is mostly for small businesses and not residential homes. Wait time is usually 10 seconds or less.
Below are some clips we've found from Republic Services, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Republic Services National Accounts. Please enter your numeric store ID, ignoring any leading letters or dashes followed by the pound key."
Excerpt from a call with Republic Services, Inc.
Monday, November 25, 2024 7:38 PM

What are the hours and when should I call?

Republic Services, Inc. operates the call center for this 800-789-3433 phone number Mon-Fri 7am-4:30pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 257 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Republic Services, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Republic Services, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Republic Services, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Republic Services, Inc. is Friday. The most busy day to call is Monday, which averages 55% more phone calls by comparison. Again, this is based on a sample of 257 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Republic Services, Inc.

In summation, the best day to call Republic Services, Inc. is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Republic Services, Inc. staffs the call center well on Friday.

Why Customers Call Republic Services, Inc.

If you have time to do a bit of reading before you call Republic Services, Inc., we recommend you read over some of our problem-specific articles.

Are Republic Services bins and dumpsters available for rent?

Yes, Republic Services offers both bins and dumpsters for rent. Our company understands the diverse needs of our customers, whether commercial or residential. We offer a wide range of options to accommodate various sizes and types of waste disposal requirements. Whether you need a small bin for a home renovation project or a large dumpster for a construction site, we have you covered. Our rental service is flexible, allowing you to choose the duration that suits your needs, whether it's a short-term rental or a long-term agreement. With Republic Services, you can rely on quality bins and dumpsters, along with professional and timely delivery and pickup services to ensure a hassle-free waste management solution for your specific requirements.

What are the accepted methods of payment for Republic Services invoices?

Republic Services accepts various methods of payment for their invoices. Customers have the option to make payments through several channels. They can pay online using a secure portal on the company's website, where they can set up automatic, one-time, or recurring payments. Another method is to use Republic Services' mobile app, available for download on iOS and Android devices. Additionally, customers can make payments over the phone by calling the customer service number provided. If desired, payments can also be made by mail using a personal check or money order. Republic Services strives to offer flexible payment options to accommodate their customers' preferences and ensure a convenient and hassle-free experience.

Does Republic Services provide services for commercial businesses? If so, what services are available?

Yes, Republic Services does provide services for commercial businesses. They offer a wide range of services tailored to meet the unique needs of businesses. Some of the services available include waste collection and disposal, recycling solutions, composting, secure destruction of sensitive documents and electronic waste, construction and demolition debris removal, and hazardous waste management. Republic Services also offers customized waste management plans to help businesses minimize waste, optimize recycling, and reduce environmental impact. With their extensive fleet and network of facilities, they can efficiently handle any size or type of commercial waste needs. Whether it's a small office or a large manufacturing facility, Republic Services has the expertise and resources to provide comprehensive waste management solutions for commercial businesses.

Top Republic Services, Inc. customer service problems

Click the link above to get answers to just about any Republic Services, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Republic Services, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Billing confusion: "I've been trying to pay my bill on the phone, anyway, the invoice number doesn't match from your recording to my paper bill here."
- From a call lasting 10m 37s , Nov 6, 2024 9:41 PM
Landfill drop-off inquiries: "I just wanna know how many times do we have to when we wanna take a dump stump stub at the landfill?"
- From a call lasting 1m 31s , Sep 12, 2024 7:19 PM
Missing garbage container: "It looks like my garbage container is missing."
- From a call lasting 1m 33s , Sep 12, 2024 5:08 PM
Information about why customers call Republic Services, Inc. is extracted from issues that customers have reported to GetHuman.
Republic Services, Inc. issues reported to GetHuman

More Republic Services, Inc. Customer Service Contacts

There are of course other ways to contact Republic Services, Inc. customer service besides the phone. Below we list the best ones, by medium.

Republic Services, Inc. Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Republic Services, Inc. will reply our your email.

Republic Services, Inc. Customer Help Desk / Web Support

republicservices.com - Customer Service
Customer service web support
As a last, sometimes only, resort- Republic Services, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Republic Services, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Republic Services, Inc. agent. This phone number is Republic Services, Inc.'s best phone number because 5,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-789-3433 include Missed Pickup, Account Access, Trash Can Replacement, Transfer Service, Special Request and other customer service issues. Rather than trying to call Republic Services, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Republic Services, Inc. has 4 phone numbers. It's not always clear what is the best way to talk to Republic Services, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Republic Services, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Republic Services, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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