Relax The Back Customer Service

Phone Number & Contact Info

Relax The Back's Best Phone Number

800-222-5728
Toll-free·Calls Customer Service·Most popular Relax The Back number
Free tools for easier calling
Q:

How do I talk to a live human at Relax The Back?

A:Calling this Relax The Back number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Relax The Back for you.
Q:

Does Relax The Back offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Relax The Back below.

Let us call and talk to Relax The Back for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Relax The Back phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Relax The Back number should go right to a real human being
In fact, much of this information on this page is superfluous because this Relax The Back phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Relax The Back operates the call center for this 800-222-5728 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Relax The Back call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Relax The Back phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Relax The Back staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Relax The Back is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Relax The Back

In summation, the best day to call Relax The Back is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Relax The Back staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Relax The Back

If you have time to do a bit of reading before you call Relax The Back, we recommend you read over some of our problem-specific articles.

What is Relax The Back?

Relax The Back is a renowned specialty retailer that focuses on providing relief and support for individuals suffering from back and neck pain. With over 30 years of experience, Relax The Back offers a wide range of innovative products and solutions to promote proper posture, spinal alignment, and overall well-being. Their offerings include ergonomic chairs, recliners, mattresses, pillows, massagers, and much more. Committed to improving people's lives, Relax The Back also offers personalized guidance and expertise through their knowledgeable staff, who help customers find tailored solutions for their specific needs. Whether you're seeking pain relief, enhanced comfort, or simply want to improve your posture, Relax The Back is dedicated to helping you achieve a better quality of life.

Are Relax The Back products covered by insurance?

No, Relax The Back products are generally not covered by insurance. While insurance coverage for medical equipment or products varies depending on the individual policy and provider, most insurance plans do not typically cover items sold by Relax The Back. However, it is advisable to consult with your insurance provider directly to determine the specifics of your coverage. In certain cases, if a medical professional prescribes a specific product as part of a treatment plan, there may be a chance for coverage. Nonetheless, it is recommended to contact Relax The Back's customer service team for assistance in navigating insurance requirements and potential reimbursement options based on your unique circumstances.

What products does Relax The Back sell?

Relax The Back offers a wide range of products aimed at providing solutions for neck and back pain relief, ergonomic support, and improved posture. Our product selection includes ergonomic office chairs, recliners, and massage chairs to promote proper sitting and alleviate muscle tension. We also carry various types of pillows, such as cervical, lumbar, and body pillows, designed to provide optimal support during sleep. Additionally, we offer a selection of back supports, cushions, and heat therapy products to aid in pain management and relaxation. Our store features fitness and therapy equipment like inversion tables and foam rollers to help improve flexibility and alleviate muscle soreness. With a comprehensive range of specialized products, Relax The Back aims to support customers in achieving and maintaining a healthy spine and overall well-being.

Top Relax The Back customer service problems

Click the link above to get answers to just about any Relax The Back customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Relax The Back Customer Service Contacts

There are of course other ways to contact Relax The Back customer service besides the phone. Below we list the best ones, by medium.

Relax The Back Customer Service Live Chat

relaxtheback.com - Customer Service
Click "Live Chat" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Relax The Back provides this option.

Conclusion and closing notes

This is Relax The Back's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Relax The Back agent. This phone number is Relax The Back's best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-5728 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Relax The Back first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Relax The Back has 1 phone number. It's not always clear what is the best way to talk to Relax The Back representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Relax The Back. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Relax The Back. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Relax The Back Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!