Radial Engineering Customer Service

Phone Number & Contact Info

Radial Engineering's Best Phone Number

Calls Customer Service·Most popular Radial Engineering number

How do I talk to a live human at Radial Engineering?

A:Calling this Radial Engineering number should go right to a real human being

Does Radial Engineering offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Radial Engineering phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Radial Engineering number should go right to a real human being
In fact, much of this information on this page is superfluous because this Radial Engineering phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Radial Engineering operates the call center for this 604-466-8697 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Radial Engineering phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Radial Engineering staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Radial Engineering is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Radial Engineering

In summation, the best day to call Radial Engineering is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Radial Engineering staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Radial Engineering

If you have time to do a bit of reading before you call Radial Engineering, we recommend you read over some of our problem-specific articles.

What is Radial Engineering?

Radial Engineering is a renowned audio equipment manufacturer specializing in professional audio solutions. Founded in 1992, Radial Engineering is known for creating innovative and reliable products that cater to musicians, recording engineers, and audio enthusiasts worldwide. They offer a wide range of audio tools, including direct boxes, DI boxes, guitar effects pedals, switchers, and audio interface solutions. With a strong focus on quality and performance, Radial Engineering products are trusted by professionals in various industries. They are designed to deliver exceptional audio signal integrity, durability, and ease of use. Whether for studio recording, live sound applications, or installations, Radial Engineering is committed to providing top-notch audio gear that facilitates the best sound possible.

What is Radial Engineering's return policy?

Radial Engineering offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not delighted with your purchase, you can return it within 30 days of the original purchase date. To be eligible for a return, the product must be in its original packaging, undamaged, and with all accessories included. Refunds will be issued in the same form of payment used for the original purchase. Please note that shipping and handling fees are non-refundable. If there is a manufacturing defect, Radial Engineering will provide a replacement or repair at their discretion. For detailed information or to initiate a return, please contact our knowledgeable customer service team.

Are Radial Engineering products covered by a warranty?

Yes, Radial Engineering products are covered by a warranty. They offer a limited warranty that ensures their products are free from manufacturing defects for a specific period of time. The duration of the warranty varies depending on the product category. Generally, Radial Engineering offers a one-year warranty for most of their products. However, some specialized items like tube-based products enjoy an extended warranty of three years. The warranty provides coverage for any defects in materials or workmanship and allows customers to claim repairs or replacements within the warranty period. To take advantage of the warranty, customers are usually required to register their purchase online and provide proof of purchase. Radial Engineering's warranty showcases their commitment to delivering reliable and quality products to their customers.

Top Radial Engineering customer service problems

Click the link above to get answers to just about any Radial Engineering customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Radial Engineering's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Radial Engineering agent. This phone number is Radial Engineering's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 604-466-8697 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Radial Engineering first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Radial Engineering has 1 phone number. It's not always clear what is the best way to talk to Radial Engineering representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Radial Engineering. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Radial Engineering. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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