RCN Moving & Address Change Concierge Phone Number

877-318-2092
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Talk immediately with a live person who can help you compare and choose packages. Free and friendly concierge service from GetHuman. This phone number is for setting up new service only.
This is not the most popular RCN phone number (it's ranked #3). Most customers call 877-726-2455 for support: Click here for best option

Other customers got on the phone recently because:

Is this a legitimate email?**RCN Webmail ******@***.com***:** PM (* hours ago)*to**Dear...
Internet keeps connecting in and out
I have been an RCN customer going back to Erols. I rarely need help but I do right now...
I’m having issues with the box, it’s not responding
My internet has not been working well for the past several days. I have reset and it is...
Incorrect PSK provided for network SSID
I subscribed to STARZ but cannot get on my tv
I have no internet service
The line from my house to the pole is on the ground.
I need to reschedule a tech visit It's tomorrow **-** I need a different day
Internet down to * megabytes per second
I just got a sketchy sounding robocall telling me to contact RCN customer service.
I want to keep internet and cancel cable TV I tried to call customer service to do this...
I need my downgrade complteed and my bill adjusted and my labels sent

Help me with my issue

RCN Moving & Address Change Concierge Phone Number 877-318-2092 - Info & Statistics

Phone number to dial877-318-2092
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMoving & Address Change Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial10:15am
Navigate phone maze to a humanTalk immediately with a live person who can help you compare and choose packages. Free and friendly concierge service from GetHuman. This phone number is for setting up new service only.
Average wait6
Current wait7
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or chat or web or twitter
Quality of communication66%
Quality of help53%
Customer votes3,279
Best phone number877-726-2455
Information last updatedSat May 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

RCN's 877-318-2092 Moving & Address Change Concierge Number

This RCN phone number is ranked #3 out of 5 because 33,726 RCN customers tried our tools and information and gave us feedback after they called. The reason customers call 877-318-2092 is to reach the RCN Moving & Address Change Concierge department for problems like Cancel service, Billing/Payments, No service, Tech support, I'm moving. As far as we can tell, RCN has call center locations in Richardson, TX or Argentina and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. RCN has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 877-318-2092 and ways to call or contact RCN with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling RCN

Calling RCN at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from RCN Moving & Address Change Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with RCN's Moving & Address Change Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting RCN in General

While 877-318-2092 is RCN's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-726-2455 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach RCN help by calling them, is that other customers give their customer support at this number a 66% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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