Puritan.com Customer Service

Phone Number & Contact Info

Puritan.com's Best Phone Number

800-645-1030
Toll-free·Calls Customer Service·Most popular Puritan.com number
Q:

How do I talk to a live human at Puritan.com?

A:Press 4 then wait on the line
Q:

Does Puritan.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 26 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Puritan.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 then wait on the line
Below are some clips we've found from Puritan.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Welcome to Puritan's Pride. To assure quality service, we or our vendor may monitor or record this call. Did you know that Puritan's Pride now offers free nutrition coach appointments?
Ask your representative for more information.
To place an order, or for any questions about our products, press or say one."
Excerpt from a call with Puritan.com
Saturday, March 30, 2024 4:40 PM

What are the hours and when should I call?

Puritan.com operates the call center for this 800-645-1030 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Puritan.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Puritan.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Puritan.com is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Puritan.com

In summation, the best day to call Puritan.com is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Puritan.com staffs the call center well on Monday.

Why Customers Call Puritan.com

Below is a sample of recent calls to Puritan.com, and their purpose. Are any of these similar to the reason you are trying to call?
Tracking return reimbursement: "I returned my purchases, but I haven't received my credit reimbursement yet."
- From a call lasting 13m 41s , Mar 30, 2024 4:40 PM

Conclusion and closing notes

This is Puritan.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Puritan.com agent. This phone number is Puritan.com's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-645-1030 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Puritan.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Puritan.com has 1 phone number. It's not always clear what is the best way to talk to Puritan.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Puritan.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Puritan.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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