Puritan.com Customer FAQ
Top Answers & How-to Guides
What is Puritan.com's Phone Number?
The question we are asked most often is about how to talk to Puritan.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What is your privacy policy?
Our privacy policy at Puritan.com focuses on safeguarding the personal information of our customers. We are committed to ensuring the
We do not share or sell any customer information to third parties. Our website utilizes secure encryption technology to protect sensitive information during online transactions. Any credit card details provided are encrypted and transmitted securely.
We may collect non-personal information for analytical purposes, such as website traffic analysis, to improve our services and enhance the overall user experience. This information is anonymous and cannot be used to identify individuals.
By using our website, customers agree to our privacy policy terms and conditions. For more detailed information, please refer to our Privacy Policy page....
Ask any question you have about Puritan.com customer service, get an answer now.
Order Tracking
How can I track my order?
You can track your order by logging into your account on our website and viewing your order history. Once your order has shipped, you...
Return Policy
What is your return/exchange policy?
Our return/exchange policy aims to provide our customers with a hassle-free shopping experience. If you are not entirely satisfied
To initiate a return or exchange, simply contact our customer service team through phone or email, providing your order details. We will guide you through the process and provide a return shipping label if necessary. Once we receive the returned item, we will promptly process your refund or exchange.
Please note that we do not cover return shipping costs unless there was an error on our part. Additionally, refunds are issued in the original form of payment. For further details or clarification, please refer to our Returns & Exchanges page on our website....
Gift Wrapping
Do you offer gift wrapping?
Yes, we do offer gift wrapping services for your convenience. At Puritan.com, we understand the importance of presenting a beautifully...
Sizing Chart
What is your sizing chart?
Our sizing chart is a comprehensive guide to help you find the perfect fit for your clothing purchases. We understand the importance...
Loyalty Program
Do you have a loyalty program?
Yes, Puritan.com offers a loyalty program called Puritan's Perks. It is a free program that allows customers to earn points on every...
Privacy Policy
What is your privacy policy?
Our privacy policy at Puritan.com focuses on safeguarding the personal information of our customers. We are committed to ensuring the
We do not share or sell any customer information to third parties. Our website utilizes secure encryption technology to protect sensitive information during online transactions. Any credit card details provided are encrypted and transmitted securely.
We may collect non-personal information for analytical purposes, such as website traffic analysis, to improve our services and enhance the overall user experience. This information is anonymous and cannot be used to identify individuals.
By using our website, customers agree to our privacy policy terms and conditions. For more detailed information, please refer to our Privacy Policy page....
Help me with my Puritan.com customer service issue
Ask any question you have about Puritan.com customer service. We will do our best to get you answers right away.
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