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Pureit Customer Service

Phone Number & Contact Info

Pureit's Best Phone Number

1860-180-1000
Calls Customer Service·Most popular Pureit number
Q:

How do I talk to a live human at Pureit?

A:Calling this Pureit number should go right to a real human being.
Q:

Does Pureit offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pureit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Pureit number should go right to a real human being
In fact, much of this information on this page is superfluous because this Pureit phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Pureit operates the call center for this 1860-180-1000 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pureit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pureit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pureit is Friday. The most busy day to call is Monday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Pureit

In summation, the best day to call Pureit is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pureit staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Pureit

If you have time to do a bit of reading before you call Pureit, we recommend you read over some of our problem-specific articles.

What is Pureit?

Pureit is an advanced water purifier created by Hindustan Unilever Limited (HUL) with the aim of providing safe and clean drinking water to every household. Pureit utilizes a combination of technologies to remove harmful contaminants such as bacteria, viruses, parasites, and chemicals from the water. It employs a unique Multi-stage Purification Process that includes activated carbon filters, germ-kill kits, and other mechanisms to effectively purify water and make it suitable for consumption. Pureit brings together convenience, affordability, and efficiency, as it does not require electricity or costly maintenance. Designed to meet the diverse needs of different regions, Pureit offers a range of models, including Gravity, UV, and RO purifiers. With Pureit, users can be assured of pure and satisfying drinking water, contributing to their overall health and well-being.

Is Pureit easy to install?

Yes, Pureit is incredibly easy to install. It does not require any complicated plumbing or professional help. The installation process can be completed by anyone in just a few minutes. All you need to do is follow the simple step-by-step instructions provided with the product. Just fill the outer container of Pureit with water, attach the germkill kit, and it's ready to purify your water. There is no need for electricity or running water, making it convenient for all households. The intuitive design ensures hassle-free installation and allows you to enjoy clean and safe drinking water without any difficulty. With Pureit, you can have peace of mind knowing that installing a reliable water purifier is quick and effortless.

How does Pureit work?

Pureit works through a multi-stage purification process to provide safe and clean drinking water. First, the water passes through a pre-sediment filter that removes large visible particles. Then, the water goes through an activated carbon filter, which eliminates harmful parasites and impurities. Next, it undergoes a germ kill process using an advanced UV technology that neutralizes bacteria, viruses, and other microorganisms. Finally, the purified water is stored in a food-grade, non-toxic tank, ensuring it remains safe and fresh for consumption. Pureit's innovative technology guarantees efficient purification without the need for gas, electricity, or continuous water supply. This simple and effective system ensures that every drop of water you consume is clean and pure.

Top Pureit customer service problems

Click the link above to get answers to just about any Pureit customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Pureit is extracted from issues that customers have reported to GetHuman.
Pureit issues reported to GetHuman

More Pureit Customer Service Contacts

There are of course other ways to contact Pureit customer service besides the phone. Below we list the best ones, by medium.

Pureit Customer Email Addresses

pureit.hul@unilever.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Pureit will reply our your email.

Pureit Customer Help Desk / Web Support

pureitwater.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Pureit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pureit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pureit agent. This phone number is Pureit's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1860-180-1000 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Pureit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Pureit has 1 phone number. It's not always clear what is the best way to talk to Pureit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pureit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pureit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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