A:Calling this Pure Romance number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Pure Romance for you.
Q:
Does Pure Romance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Pure Romance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Pure Romance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Pure Romance number should go right to a real human being
Below are some clips we've found from Pure Romance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for reaching out to Pure Romance.
We appreciate your call and are here to help. To continue in English, please press one."
Excerpt from a call with Pure Romance
Monday, September 9, 2024 7:37 PM
In fact, much of this information on this page is superfluous because this Pure Romance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Pure Romance operates the call center for this 866-766-2623 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 221 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Pure Romance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pure Romance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pure Romance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pure Romance is Sunday.The most busy day to call is Wednesday, which averages 126% more phone calls by comparison.Again, this is based on a sample of 221 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Pure Romance is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Pure Romance
If you have time to do a bit of reading before you call Pure Romance, we recommend you read over some of our problem-specific articles.
Pure Romance is a leading company specializing in intimate products, relationship enhancement, and sexual health education. With a mission to empower, educate, and entertain women, Pure Romance offers a wide range of high-quality and tastefully packaged products such as massage oils, lubricants, lingerie, and bedroom accessories. Beyond the product offerings, Pure Romance parties are a unique and exciting way for women to explore their sensuality in a comfortable and supportive environment. These parties, hosted by trained consultants, provide valuable information, tips, and advice on enhancing relationships and promoting sexual wellness. Pure Romance is committed to promoting open and honest conversation about intimacy, providing women with the tools they need to enhance their personal lives while fostering a sense of community and empowerment.
Yes, Pure Romance products are safe to use. We prioritize the safety and well-being of our customers above all else. All our products undergo rigorous testing and comply with industry standards to ensure their safety and efficacy. We work closely with trusted suppliers and manufacturers to source high-quality materials and ingredients. Additionally, our products are free from harmful substances such as parabens, phthalates, and sulfates. We continuously strive to stay at the forefront of industry safety guidelines and regulations. Rest assured, you can confidently enjoy our products knowing that they are designed with your safety in mind.
Yes, Pure Romance products are shipped discreetly to ensure your privacy. We understand the importance of discreetness when it comes to your personal purchases, and our packaging reflects this. All orders are shipped in plain, unmarked packaging without any indication of the content inside. The shipping label does not mention our company name or the nature of the products, ensuring that your order remains confidential. We value your trust and strive to provide a discreet and professional shopping experience. Rest assured that when you order from Pure Romance, your privacy is our priority.
Click the link above to get answers to just about any Pure Romance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Pure Romance is extracted from issues that customers have reported to GetHuman.
This is Pure Romance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pure Romance agent. This phone number is Pure Romance's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-766-2623 include and other customer service issues. Rather than trying to call Pure Romance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pure Romance has 1 phone number. It's not always clear what is the best way to talk to Pure Romance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Pure Romance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pure Romance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.