Pure Romance Customer Service

Phone Number & Contact Information

866-766-2623
Toll-free·Calls Customer Service·Most popular Pure Romance number
Q:How do I get a live human at Pure Romance?
A:Calling this Pure Romance number should go right to a real human being
Q:Does Pure Romance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Saturday. Details
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Pure Romance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Pure Romance number should go right to a real human being
In fact, much of this information on this page is superfluous because this Pure Romance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Pure Romance operates the call center for this 866-766-2623 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 81 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pure Romance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pure Romance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pure Romance is Thursday. The most busy day to call is Saturday, which averages 100% more phone calls by comparison. Again, this is based on a sample of 81 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
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Thu
Quietest
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Pure Romance is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pure Romance staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Conclusion and closing notes

This is Pure Romance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pure Romance agent. This phone number is Pure Romance's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-766-2623 include and other customer service issues. Rather than trying to call Pure Romance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pure Romance has 1 phone number. It's not always clear what is the best way to talk to Pure Romance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pure Romance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pure Romance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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