Pure Romance Customer Service

Phone Number & Contact Info

Pure Romance's Best Phone Number

Toll-free·Calls Customer Service·Most popular Pure Romance number

How do I talk to a live human at Pure Romance?

A:Calling this Pure Romance number should go right to a real human being

Does Pure Romance offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pure Romance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Pure Romance number should go right to a real human being
In fact, much of this information on this page is superfluous because this Pure Romance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Pure Romance operates the call center for this 866-766-2623 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pure Romance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pure Romance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pure Romance is Sunday. The most busy day to call is Monday, which averages 118% more phone calls by comparison. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Pure Romance

In summation, the best day to call Pure Romance is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Pure Romance

If you have time to do a bit of reading before you call Pure Romance, we recommend you read over some of our problem-specific articles.

What is Pure Romance?

Pure Romance is a leading company specializing in intimate products, relationship enhancement, and sexual health education. With a mission to empower, educate, and entertain women, Pure Romance offers a wide range of high-quality and tastefully packaged products such as massage oils, lubricants, lingerie, and bedroom accessories. Beyond the product offerings, Pure Romance parties are a unique and exciting way for women to explore their sensuality in a comfortable and supportive environment. These parties, hosted by trained consultants, provide valuable information, tips, and advice on enhancing relationships and promoting sexual wellness. Pure Romance is committed to promoting open and honest conversation about intimacy, providing women with the tools they need to enhance their personal lives while fostering a sense of community and empowerment.

Are Pure Romance products safe to use?

Yes, Pure Romance products are safe to use. We prioritize the safety and well-being of our customers above all else. All our products undergo rigorous testing and comply with industry standards to ensure their safety and efficacy. We work closely with trusted suppliers and manufacturers to source high-quality materials and ingredients. Additionally, our products are free from harmful substances such as parabens, phthalates, and sulfates. We continuously strive to stay at the forefront of industry safety guidelines and regulations. Rest assured, you can confidently enjoy our products knowing that they are designed with your safety in mind.

Are Pure Romance products shipped discreetly?

Yes, Pure Romance products are shipped discreetly to ensure your privacy. We understand the importance of discreetness when it comes to your personal purchases, and our packaging reflects this. All orders are shipped in plain, unmarked packaging without any indication of the content inside. The shipping label does not mention our company name or the nature of the products, ensuring that your order remains confidential. We value your trust and strive to provide a discreet and professional shopping experience. Rest assured that when you order from Pure Romance, your privacy is our priority.

Top Pure Romance customer service problems

Click the link above to get answers to just about any Pure Romance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Pure Romance, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 5m 28s , Jul 10, 2024 5:14 PM

Conclusion and closing notes

This is Pure Romance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pure Romance agent. This phone number is Pure Romance's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-766-2623 include and other customer service issues. Rather than trying to call Pure Romance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pure Romance has 1 phone number. It's not always clear what is the best way to talk to Pure Romance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pure Romance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pure Romance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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