Prudential Financial Phone Number

Calling Prudential Financial customer service faster by GetHuman

Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 1:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wait until asked for your policy number, then say "I don't have it"

Reasons customers like you called recently

I’m still waiting on a phone call back. One month from one call, three days for the las...
I need an update on my policy. Letter says it lapsed. I called, reinstated with payment...
issue with loan repayment
I need to verify a check
I have Power of Attorney and need to change the beneficiary for all of my mother's poli...
Need to roll over a ***k account I have with Prudential to another provider.
Been on hold * *** hours. No real person to talk to unless u want to open a new poli...
Change home address, and get ****-R form.
Hi*Been waiting for a phone call I was promised two weeks ago about my pension.
I would like to make a payment by phone. And I called during your open business hours...
I faxed appropriate info to cancel Life Ins Policy as this would produce an approx...
I have an ancient life insurance policy that my dad opened for me when I was a child, a...
See more recent reasons for calling

Help me with my issue

Customer Number 800-778-2255 - by the Numbers

Phone number to dial800-778-2255
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:15pm
Navigate phone maze to a humanWait until asked for your policy number, then say "I don't have it"
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication77%
Quality of help71%
Customer votes329
Information last updatedThu Sep 24 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Prudential Financial's Best Toll-Free/800 Customer Phone Number

This is Prudential Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Prudential Financial agent. This phone number is Prudential Financial's Best Phone Number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-778-2255 include Get financial advice and other customer service issues. Rather than trying to call Prudential Financial we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Prudential Financial has 1 phone number. It's not always clear what is the best way to talk to Prudential Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Prudential Financial - by phone or otherwise

While 800-778-2255 is Prudential Financial's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Prudential Financial customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Prudential Financial please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Prudential Financial.

What is GetHuman's Relationship to Prudential Financial?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Prudential Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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