Prometric Customer Service Phone Number

866-776-6387
Hold time now: 25 mins (avg 16)
Best time to call: 9:05am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
Prometric's #1 Phone Number

Other customers got on the phone recently because:

Left my license at testing center in Livonia, Michigan.
I’m johaira usudan currently in Saudi Arabia I have exam on feb * **** in riyad my name...
I have a fire at my house and my CNA license get damaged. How can I go about getting ba...
I was written prometric exam on December * in ****.but my result not published,it's alm...
My name is Mary Sesay, working at Seaview NYC rehabilitations hospital and home at...
My name is Grace M. Matheri. My certificate number is NY*********E which was expiring o...
Need to schedule Florida food certificate test
I am wanting to switch my CNA license back to Arkansas from ND, where do I find the for...
Hi-*My name is Richard Jackson, and I worked for Prometric briefly several years ago...
Good day,**I Urgently need contact details of Prometric when Details of an Test Center...
I have booked an appointment for the exam for december and i have done it and i have p...
I would like to know if i passed my written test for my cna
i thought this was for nursing in new York state nevermind
I need to know when I have to renew my CNA license and see if I can renew it fast.
Help me with my issue

Prometric Customer Service Phone Number 866-776-6387 - Info & Statistics

Phone number to dial866-776-6387
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial9:05am
Navigate phone maze to a humanDirect to human
Average wait16
Current wait25
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or email or web
Quality of communication76%
Quality of help83%
Customer votes3,577
Best phone number800-775-3926
Information last updatedFri Jan 24 2020 09:00:00 GMT+0000 (UTC)

Prometric's 866-776-6387 Customer Service Number

This Prometric phone number is ranked #3 out of 5 because 21,198 Prometric customers tried our tools and information and gave us feedback after they called. The reason customers call 866-776-6387 is to reach the Prometric Customer Service department for problems like Get Test Results, Get Certification, Schedule Exam, Reschedule Exam, Find Test Center. As far as we can tell, Prometric has call center locations in Florida and you can call during their open hours Mon-Fri 8am-8pm EST. Prometric has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 866-776-6387 and ways to call or contact Prometric with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Prometric

Calling Prometric at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Prometric Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Prometric's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Prometric's phone numbers against each other.

Contacting Prometric in General

While 866-776-6387 is Prometric's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-775-3926 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Prometric help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Prometric.
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