Prometric Customer Service Phone Number

866-776-6387
Hold time now: 23 mins (avg 15)
Best time to call: 9:05am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Prometric phone number (it's ranked #3). Most customers call 800-775-3926 for support: Click here for best option

Other customers got on the phone recently because:

I incorrectly input a wrong email address while scheduling the exam. Can I still change...
I am trying to submit my exam application and it keeps telling me to select an exam dat...
My exam was unexpectedly cancelled. I received notice on *** with promise I would be co...
wasn't able to get in the test because of a prejudice supervisor on the front desk
I need to renew my cna liesens. Not sure what I need to do
hi good day i was trying to access the pre-licensing practice exam in your website. but...
I need a copy of my receipt from scheduling my exam ($** i believe)
Renewal of certification: what amount do I put for payment on the form?
On ********, I went to **** K NW Washington DC, there were technical issues and I was g...
Ii did not receive a confirmation number for my appointment.
I want to Change my USMLE step * exam "testing region" from Bangkok, Thailand to London...
I NEED TO SCHEDULE TO TAKE THE MASTER ELECTRICAL EXAM FOR INDINAPOLIS INDIANA BUT I CAN...
Missed exam due to accident and I am trying to reschedule the exam
I am trying to schedule exam in Prometric but I am getting "Card authorization process...

Help me with my issue

Prometric Customer Service Phone Number 866-776-6387 - Info & Statistics

Phone number to dial866-776-6387
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial9:05am
Navigate phone maze to a humanDirect to human
Average wait15
Current wait23
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or email or web
Quality of communication75%
Quality of help84%
Customer votes3,576
Best phone number800-775-3926
Information last updatedSat Jan 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Prometric's 866-776-6387 Customer Service Number

This Prometric phone number is ranked #3 out of 5 because 21,198 Prometric customers tried our tools and information and gave us feedback after they called. The reason customers call 866-776-6387 is to reach the Prometric Customer Service department for problems like Get Test Results, Get Certification, Schedule Exam, Reschedule Exam, Find Test Center. As far as we can tell, Prometric has call center locations in Florida and you can call during their open hours Mon-Fri 8am-8pm EST. Prometric has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 866-776-6387 and ways to call or contact Prometric with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Prometric

Calling Prometric at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Prometric Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Prometric's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Prometric in General

While 866-776-6387 is Prometric's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-775-3926 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Prometric help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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