24 hours, 7 days · Must choose an option 1-5. · For store availability, press 1. For questions about the money-back guarantee, press 2. For all other questions, press 3.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Procter & Gamble below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Procter & Gamble phone number to document the phone system.
Here is how our research team describes the way the Procter & Gamble phone system greets you: To speak to an advisor, press 1. If you're having trouble finding our products, press 2. To make a donation, press 3. For questions about the health and safety of our employees, press 4. To inquire about how we source our products, press 5. For skincare products, press 6. To find out about our latest coupons and offers, press 7. For any other questions, press 8.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then must choose option 1-8.
Below are some clips we've found from Procter & Gamble's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Procter and Gamble.
To continue in English, press one.
We are interested in your feedback about our stance on current news.
To speak with an adviser about it now, please press one."
Excerpt from a call with Procter & Gamble
Wednesday, January 3, 2024 2:05 PM
What are the hours and when should I call?
Procter & Gamble operates the call center for this 800-609-3039 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 111 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Procter & Gamble call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Procter & Gamble phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Procter & Gamble staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Procter & Gamble is Sunday.The most busy day to call is Monday, which averages 92% more phone calls by comparison.Again, this is based on a sample of 111 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Procter & Gamble is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Procter & Gamble staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Procter & Gamble
If you have time to do a bit of reading before you call Procter & Gamble, we recommend you read over some of our problem-specific articles.
Procter & Gamble is a global consumer goods company that focuses on providing a wide range of trusted and affordable products for everyday use. With a rich history dating back to 1837, P&G has become a household name, offering well-known brands like Pampers, Tide, Gillette, and Crest. From baby care and beauty products to home care and oral care, P&G's diverse portfolio caters to the needs and preferences of millions of consumers worldwide. By combining innovation, science, and insights, Procter & Gamble strives to improve people's lives by offering quality products that meet their evolving needs. With a commitment to sustainability and corporate responsibility, P&G continues to make a positive impact while staying true to its purpose: to provide branded products and services of superior quality that improve consumers' lives now and for generations to come.
Procter & Gamble - ProLine is a specialized brand offered by Procter & Gamble, a renowned global consumer goods company. ProLine is dedicated to providing high-quality professional cleaning solutions across various industries. With a comprehensive range of products, ProLine caters to the specific needs of businesses, institutions, and commercial establishments. The ProLine brand stands out for its expertise in delivering effective and reliable cleaning and sanitizing solutions that meet professional standards. These products are designed to tackle tough stains, dirt, and grime, ensuring cleanliness and hygiene. Procter & Gamble - ProLine is committed to delivering superior performance, exceptional results, and value to customers, making it a trusted choice for professional cleaning needs.
No, Procter & Gamble does not test its products on animals. We are committed to the ethical treatment of animals and have implemented alternative testing methods to eliminate the need for animal testing. Over the years, we have invested in research and development to develop innovative and sustainable testing approaches, including in vitro testing and computer modeling. We also collaborate with other industry leaders, regulatory agencies, and advocacy groups to promote the acceptance and adoption of non-animal testing methods globally. Our commitment to cruelty-free practices extends to all our brands, ensuring that consumers can purchase our products with confidence, knowing that no animals were harmed during their development or production.
Click the link above to get answers to just about any Procter & Gamble customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Procter & Gamble, and their purpose. Are any of these similar to the reason you are trying to call?
Issues with spray cans: "I have five bottles five spray cans that don't spray."
- From a call lasting 27m 50s , Nov 14, 2024 3:02 PM
Website access issue: "I can't even reach the login page."
- From a call lasting 6m 9s , Aug 12, 2024 8:08 PM
Issue with benefit administration: "I'm really in a bad way here, and I need somebody to help me."
- From a call lasting 4m 35s , Jan 3, 2024 2:05 PM
Information about why customers call Procter & Gamble is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Procter & Gamble customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Procter & Gamble's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Procter & Gamble agent. This phone number is Procter & Gamble's best phone number because 2,424 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-609-3039 include and other customer service issues. Rather than trying to call Procter & Gamble first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Procter & Gamble has 2 phone numbers. It's not always clear what is the best way to talk to Procter & Gamble representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Procter & Gamble. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Procter & Gamble. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.