Procter & Gamble Customer Service

Phone Number & Contact Information

Toll-free·Calls Customer Service·Most popular Procter & Gamble number
Q:How do I get a live human at Procter & Gamble?
A:Press 1 for English, then must choose option 1-8.
Q:Does Procter & Gamble offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Friday.

More Procter & Gamble Customer Phone Numbers

513-983-1100 - Corporate Offices
Must choose an option 1-5. · For store availability, press 1. For questions about the money-back guarantee, press 2. For all other questions, press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Procter & Gamble phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then must choose option 1-8.
Here is how our research team describes the way the Procter & Gamble phone system greets you: To speak to an advisor, press 1. If you're having trouble finding our products, press 2. To make a donation, press 3. For questions about the health and safety of our employees, press 4. To inquire about how we source our products, press 5. For skincare products, press 6. To find out about our latest coupons and offers, press 7. For any other questions, press 8.
Below are some clips we've found from Procter & Gamble's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Procter and Gamble. To continue in English, press one. We are interested in your feedback about our stance on current news. To speak with an adviser about it now, please press one."
Excerpt from a call with Procter & Gamble
Wednesday, January 3, 2024 2:05 PM

What are the hours and when should I call?

Procter & Gamble operates the call center for this 800-609-3039 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 404 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Procter & Gamble phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Procter & Gamble staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Procter & Gamble is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 404 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Procter & Gamble is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Procter & Gamble staffs the call center well on Tuesday.

Why call this Procter & Gamble number?

Below is a sample of recent calls to Procter & Gamble, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with benefit administration: "I'm really in a bad way here, and I need somebody to help me."
- From a call lasting 4m 35s , Jan 3, 2024 2:05 PM

More Ways to Contact Procter & Gamble Customer Service

There are of course other ways to contact Procter & Gamble customer service besides the phone. Below we list the best ones, by medium.
Procter & Gamble's website
Online Help at - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Procter & Gamble customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Procter & Gamble's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Procter & Gamble agent. This phone number is Procter & Gamble's best phone number because 2,424 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-609-3039 include and other customer service issues. Rather than trying to call Procter & Gamble first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Procter & Gamble has 2 phone numbers. It's not always clear what is the best way to talk to Procter & Gamble representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Procter & Gamble. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Procter & Gamble. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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