Priority Club Customer Service

Phone Number & Contact Info

Priority Club's Best Phone Number

Toll-free·Calls Customer Service·Most popular Priority Club number

How do I talk to a live human at Priority Club?

A:Calling this Priority Club number should go right to a real human being

Does Priority Club offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Priority Club phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Priority Club number should go right to a real human being
In fact, much of this information on this page is superfluous because this Priority Club phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Priority Club operates the call center for this 877-275-7258 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 111 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Priority Club phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Priority Club staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Priority Club is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 111 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Priority Club

In summation, the best day to call Priority Club is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Priority Club staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Priority Club

If you have time to do a bit of reading before you call Priority Club, we recommend you read over some of our problem-specific articles.

What are the benefits of being a Priority Club member?

As a Priority Club member, you can enjoy an array of exclusive benefits. Firstly, you earn points for every qualifying stay at any of our participating hotels worldwide, which can be redeemed for free nights or in exchange for various rewards including flights, car rentals, and gift cards. Additionally, members have access to priority check-in services, ensuring a seamless and expedited arrival experience. Moreover, you can take advantage of exclusive discounted rates, complimentary room upgrades, and late check-out, making every stay even more comfortable and enjoyable. The membership also grants access to special promotions and offers tailored specifically for our loyal members. With Priority Club, you receive a personalized and rewarding stay experience with an extensive range of bonus benefits.

What is the cancellation policy for Priority Club bookings?

The cancellation policy for Priority Club bookings is as follows: if you need to cancel your reservation, you must do so at least 24 hours before the scheduled check-in time. Failure to cancel within this timeframe will result in a penalty equal to one night's room rate. However, some reservations may have different cancellation policies depending on the rate type or special promotions. It is important to review the specific terms and conditions of your booking before making any cancellations. To cancel a reservation, you can do so online through the Priority Club website or by contacting their customer service directly. Keep in mind that cancellations made through third-party websites or travel agencies may have different policies.

What are the requirements for earning Elite status in Priority Club?

To earn Elite status in Priority Club, there are specific requirements that need to be met. There are three tiers of Elite status: Gold Elite, Platinum Elite, and Spire Elite. To achieve Gold Elite status, members must stay a minimum of 10 qualifying nights or earn 10,000 qualifying points. Platinum Elite status requires 40 qualifying nights or 40,000 qualifying points, while Spire Elite status mandates either 75 qualifying nights or 75,000 qualifying points. Qualifying nights refer to the number of nights a member stays at eligible hotels within the Priority Club portfolio, while qualifying points are earned based on the member's total expenses at these affiliated properties. These requirements must be fulfilled within a calendar year to obtain and maintain Elite status in Priority Club.

Top Priority Club customer service problems

Click the link above to get answers to just about any Priority Club customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Priority Club Customer Service Contacts

There are of course other ways to contact Priority Club customer service besides the phone. Below we list the best ones, by medium.

Priority Club Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Priority Club customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Priority Club's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Priority Club agent. This phone number is Priority Club's best phone number because 666 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-275-7258 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Priority Club first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Priority Club has 1 phone number. It's not always clear what is the best way to talk to Priority Club representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Priority Club. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Priority Club. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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