Presbyterian Health Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Presbyterian Health?
A:press 2 at first prompt. Enter ID# or SSN#. This will then take you to a customer advocate. You can also use our free service that can talk to Presbyterian Health for you and report back. Q:
Does Presbyterian Health offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Presbyterian Health below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Presbyterian Health phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: press 2 at first prompt. Enter ID# or SSN#. This will then take you to a customer advocate
What are the hours and when should I call?
Presbyterian Health operates the call center for this 888-923-5757 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Presbyterian Health call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Presbyterian Health phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Presbyterian Health staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Presbyterian Health is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call Presbyterian Health
In summation, the best day to call Presbyterian Health is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Presbyterian Health staffs the call center well on Monday.
Why Customers Call Presbyterian Health
If you have time to do a bit of reading before you call Presbyterian Health, we recommend you read over some of our problem-specific articles.
What is Presbyterian Health?
Presbyterian Health is a renowned healthcare organization committed to providing exceptional medical services to patients. With a strong reputation built over decades, Presbyterian Health offers comprehensive care through a network of hospitals, clinics, physicians, and specialists. The organization strives to improve community health by offering a wide range of services, including preventive care, primary care, advanced treatments, surgeries, and emergency care. Presbyterian Health is known for its patient-centered approach, focusing on compassionate care, cutting-edge technology, and evidence-based medicine. The dedicated team of healthcare professionals at Presbyterian Health works tirelessly to ensure the well-being of their patients and offers innovative programs that promote wellness and disease prevention. Choosing Presbyterian Health means choosing quality care and peace of mind for you and your loved ones.
Who are the providers at Presbyterian Health?
Presbyterian Health is privileged to have a diverse team of skilled providers who are committed to delivering exceptional care to our patients. Our provider network comprises highly qualified physicians, specialists, and healthcare professionals across various disciplines. Whether you require primary care, specialized treatment, or preventative services, we have an extensive pool of providers to meet your healthcare needs. Our dedicated team includes board-certified doctors, nurse practitioners, physician assistants, and other specialists who bring a wealth of experience and expertise to the table. They are all deeply dedicated to providing personalized care and ensuring your well-being. At Presbyterian Health, you can trust that our providers are committed to delivering compassionate, evidence-based care to help you achieve and maintain optimal health.
Does Presbyterian Health have a patient portal for online access?
Yes, Presbyterian Health has a patient portal specifically designed to provide convenient online access to medical information. Our patient portal is a secure and user-friendly platform that allows patients to access their personal health records anytime, anywhere. With the patient portal, you can review your medical history, request prescription refills, schedule appointments, communicate with your healthcare providers via secure messaging, and receive important test results. This portal streamlines the patient-provider communication process, improves access to care, and empowers patients to actively participate in their healthcare journey. At Presbyterian Health, we prioritize patient-centered care, and our patient portal is just one of the many ways we strive to enhance the healthcare experience for our valued patients.
Top Presbyterian Health customer service problems
Click the link above to get answers to just about any Presbyterian Health customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Presbyterian Health's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Presbyterian Health agent. This phone number is Presbyterian Health's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-923-5757 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Presbyterian Health first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Presbyterian Health has 1 phone number. It's not always clear what is the best way to talk to Presbyterian Health representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Presbyterian Health. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Presbyterian Health. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.