Premier Granite & Stone Customer Service

Phone Number & Contact Info

Premier Granite & Stone's Best Phone Number

412-429-9324
Calls Customer Service·Most popular Premier Granite & Stone number
Q:

How do I talk to a live human at Premier Granite & Stone?

A:Calling this Premier Granite & Stone number should go right to a real human being.
Q:

Does Premier Granite & Stone offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Premier Granite & Stone phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Premier Granite & Stone number should go right to a real human being
In fact, much of this information on this page is superfluous because this Premier Granite & Stone phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Premier Granite & Stone operates the call center for this 412-429-9324 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,506 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Premier Granite & Stone phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Premier Granite & Stone staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Premier Granite & Stone is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 1,506 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Premier Granite & Stone

In summation, the best day to call Premier Granite & Stone is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Premier Granite & Stone staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Premier Granite & Stone

If you have time to do a bit of reading before you call Premier Granite & Stone, we recommend you read over some of our problem-specific articles.

Do you offer any warranties on your products?

Yes, Premier Granite & Stone offers warranties on all of their products. They understand the importance of customer satisfaction and stand behind the quality and durability of their stone products. Each purchase is covered by a warranty that varies depending on the specific type and application of the stone. These warranties provide coverage against any manufacturing defects or flaws in workmanship. Premier Granite & Stone guarantees that their products will be free from defects and will perform as intended. However, the warranty does not cover damages caused by improper maintenance, installation, or misuse. To make a warranty claim, customers can contact Premier Granite & Stone directly, and their experienced team will provide prompt assistance and resolve any issues to ensure customer satisfaction.

What types of stone do you offer?

Premier Granite & Stone offers a wide range of stone options to suit diverse preferences and needs. We pride ourselves on providing high-quality materials sourced from reputable suppliers. Our collection includes popular choices like granite, marble, quartzite, and quartz. Granite offers durability and timeless beauty with its unique patterns and colors. Marble exudes elegance and sophistication, perfect for adding a touch of luxury to any space. Quartzite combines strength and aesthetics, making it an excellent option for both indoor and outdoor applications. Additionally, our quartz countertops offer a blend of style and durability, with a variety of colors and patterns to choose from. At Premier Granite & Stone, we strive to offer a comprehensive range of stones to accommodate different design aesthetics and functional requirements.

Do you provide installation services?

Yes, Premier Granite & Stone provides professional installation services for all of our products. We understand the importance of a proper installation to ensure the longevity and functionality of your granite or stone surfaces. Our team of experienced installers is highly skilled and trained to handle all types of installations, from kitchen countertops to bathroom vanity tops and more. We take pride in delivering superior craftsmanship and attention to detail, ensuring that your project is completed to your satisfaction. Our installation process is efficient and minimizes any disruption to your daily routine. Trust Premier Granite & Stone for top-quality products and reliable installation services that will enhance the beauty and functionality of your space.

Top Premier Granite & Stone customer service problems

Click the link above to get answers to just about any Premier Granite & Stone customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Premier Granite & Stone Customer Service Contacts

There are of course other ways to contact Premier Granite & Stone customer service besides the phone. Below we list the best ones, by medium.

Premier Granite & Stone Customer Email Addresses

sales@premiergranite.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Premier Granite & Stone will reply our your email.

Conclusion and closing notes

This is Premier Granite & Stone's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Premier Granite & Stone agent. This phone number is Premier Granite & Stone's best phone number because 9,038 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 412-429-9324 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Premier Granite & Stone first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Premier Granite & Stone has 1 phone number. It's not always clear what is the best way to talk to Premier Granite & Stone representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Premier Granite & Stone. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Premier Granite & Stone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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