Precision Castparts Customer Service

Phone Number & Contact Info

Precision Castparts's Best Phone Number

Calls Customer Service·Most popular Precision Castparts number

How do I talk to a live human at Precision Castparts?

A:Calling this Precision Castparts number should go right to a real human being

Does Precision Castparts offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Precision Castparts phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Precision Castparts number should go right to a real human being
In fact, much of this information on this page is superfluous because this Precision Castparts phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Precision Castparts operates the call center for this 503-417-4800 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Precision Castparts phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Precision Castparts staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Precision Castparts is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Precision Castparts

In summation, the best day to call Precision Castparts is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Precision Castparts staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Precision Castparts

If you have time to do a bit of reading before you call Precision Castparts, we recommend you read over some of our problem-specific articles.

What is Precision Castparts?

Precision Castparts is a world-leading manufacturer of complex metal components and products primarily serving the aerospace, power, and general industrial markets. Our core business involves creating intricate investment castings, forgings, and fasteners that are vital components in aircraft engines, gas turbines, and other critical applications. With our extensive engineering expertise and state-of-the-art manufacturing facilities, we specialize in producing intricate, high-quality components designed to meet the exacting specifications of our customers. Our commitment to precision, innovation, and operational excellence has made us a trusted partner for major aerospace and industrial customers worldwide. By leveraging advanced manufacturing techniques, we provide solutions that help our customers enhance efficiency, reduce operating costs, and improve overall performance in their respective industries.

Where is Precision Castparts located?

Precision Castparts (PCC) is headquartered in Portland, Oregon, USA. However, the company operates multiple facilities across the globe to serve its diverse range of customers. PCC has manufacturing locations strategically located in North America, Europe, and Asia. In North America, it has facilities in various states, including Oregon, California, Connecticut, and Pennsylvania. Internationally, PCC has manufacturing sites in countries such as France, Germany, Italy, the United Kingdom, China, and India. By having a widespread presence, Precision Castparts ensures proximity to its customers and efficient supply chain management. This global footprint enables PCC to provide high-quality engineered products and services to a wide range of industries, including aerospace, energy, industrial, and defense, all while maintaining its commitment to delivering excellence.

What is Precision Castparts' return policy?

Precision Castparts does not provide a return policy for its products. Due to the nature of the products we manufacture, which include highly specialized aerospace and industrial components, returns are not accepted. We prioritize ensuring that all products meet the highest quality standards and regulatory requirements before shipping. Our rigorous quality control procedures and extensive testing during the manufacturing process guarantee the reliability and performance of our products. In case of any issues or concerns regarding product quality or performance, we encourage customers to contact our dedicated customer service team, who will work closely with them to resolve the matter promptly. Customer satisfaction is our utmost priority, and we are committed to providing exceptional service and support throughout the entire purchasing experience.

Top Precision Castparts customer service problems

Click the link above to get answers to just about any Precision Castparts customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Precision Castparts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Precision Castparts agent. This phone number is Precision Castparts's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 503-417-4800 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Precision Castparts first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Precision Castparts has 1 phone number. It's not always clear what is the best way to talk to Precision Castparts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Precision Castparts. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Precision Castparts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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