Does Porter Airlines VIPorter offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Porter Airlines VIPorter below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Porter Airlines VIPorter phone number to document the phone system.
Here is how our research team describes the way the Porter Airlines VIPorter phone system greets you: Welcome aboard Porter Airlines. Your time is important to us, and we want to help you as quickly as possible. Most questions can be answered without waiting on hold. Our website and mobile app offer 24/7 self-service options. You can change or cancel your booking, check your flight status, and get answers to common questions. To get started, do you have an existing booking with us?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Below are some clips we've found from Porter Airlines VIPorter's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome aboard Border Airlines.
Your time is important to us, and we want to help you as quickly as possible.
Most questions can be answered without waiting on hold.
Our website and mobile app offer twenty four seven self-service options.
You can change or cancel your booking, check your flight status, and get answers to common questions.
To get started, you have an existing booking with us?
Did you know that you can make your booking fast or conveniently on our website?
If you have any questions or need assistance while booking online, our agents can walk you through the online booking process.
Thank you for waiting. An agent will be with you soon.
This call will be recorded for quality and training purposes. After Hi."
Excerpt from a call with Porter Airlines VIPorter
Tuesday, February 13, 2024 7:19 PM
What are the hours and when should I call?
Porter Airlines VIPorter operates the call center for this 888-619-8622 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 58 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Porter Airlines VIPorter call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Porter Airlines VIPorter phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Porter Airlines VIPorter staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Porter Airlines VIPorter is Monday.The most busy day to call is Friday, which averages 300% more phone calls by comparison.Again, this is based on a sample of 58 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Porter Airlines VIPorter is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Porter Airlines VIPorter staffs the call center well on Monday.
Why Customers Call Porter Airlines VIPorter
Below is a sample of recent calls to Porter Airlines VIPorter, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about VIPorter packages: "I was interested to know about the packages you are selling to the customers for frequent traveling."
- From a call lasting 6m 42s , Feb 13, 2024 7:19 PM
Conclusion and closing notes
This is Porter Airlines VIPorter's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Porter Airlines VIPorter agent. This phone number is Porter Airlines VIPorter's best phone number because 54,439 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-619-8622 include and other customer service issues. Rather than trying to call Porter Airlines VIPorter first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Porter Airlines VIPorter has 1 phone number. It's not always clear what is the best way to talk to Porter Airlines VIPorter representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Porter Airlines VIPorter. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Porter Airlines VIPorter. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.