Updated

Porsche Customer Service

Phone Number & Contact Info

Porsche's Best Phone Number

800-767-7243
Toll-free·Calls Customer Service·Most popular Porsche number
Q:

How do I talk to a live human at Porsche?

A:Say, "Representative", then say "No."
Q:

Does Porsche offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Porsche phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "Representative", then say "No."
Here is how our research team describes the way the Porsche phone system greets you: Roadside assistance, press 1. For all other inquiries, please tell me in a few words why you are calling, or you can press 0 for more options.

What are the hours and when should I call?

Porsche operates the call center for this 800-767-7243 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Porsche phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Porsche staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Porsche is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Porsche

In summation, the best day to call Porsche is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Porsche staffs the call center well on Friday.

Why Customers Call Porsche

If you have time to do a bit of reading before you call Porsche, we recommend you read over some of our problem-specific articles.

What is the top speed of a Porsche 911?

The top speed of a Porsche 911 varies depending on the specific model and version. However, in general, the Porsche 911 reaches impressive speeds. The current Porsche 911 Turbo S achieves a top speed of around 205 mph (330 km/h). The GT2 RS model takes it even further, reaching a top speed of approximately 211 mph (340 km/h). These figures make the Porsche 911 one of the fastest sports cars on the market. It is worth noting that the top speed can be influenced by factors such as aerodynamics and weather conditions. As a dynamic and powerful sports car, the Porsche 911 delivers exhilarating speed to car enthusiasts.

What is the starting price of a Porsche Macan?

The starting price of a Porsche Macan varies depending on the specific model and additional customization options chosen. As of the latest information available, the base model of the Porsche Macan has a starting price of around $52,100. However, this price does not include any optional features or upgrades that customers may select to enhance their driving experience. Porsche offers various packages and individual options such as performance enhancements, luxury features, and advanced technology, which can significantly increase the final price. It is advisable to consult with a local Porsche dealership or visit the official Porsche website for the most up-to-date and accurate pricing information tailored to your preferences.

What is the fuel efficiency of a Porsche Panamera?

The fuel efficiency of a Porsche Panamera varies depending on the specific model and engine configuration. Generally, the Panamera offers a range of engine options with different fuel economies. For instance, the Panamera 4 E-Hybrid and Panamera Turbo S feature electric motors to improve efficiency, achieving an EPA-estimated 48 MPGe and 19 MPG combined respectively. On the other hand, the performance-focused Panamera GTS and Panamera Turbo have lower fuel efficiencies, averaging around 21 MPG combined. Porsche continuously works on optimizing fuel efficiency without compromising on performance or luxury. To get accurate and up-to-date information for a particular Panamera model, it's recommended to visit the official Porsche website or consult a local dealer.

Top Porsche customer service problems

Click the link above to get answers to just about any Porsche customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Porsche Customer Service Contacts

There are of course other ways to contact Porsche customer service besides the phone. Below we list the best ones, by medium.

Porsche Customer Help Desk / Web Support

porsche.com - Customer Service
Customer service web address
As a last, sometimes only, resort- Porsche customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Porsche's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Porsche agent. This phone number is Porsche's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-767-7243 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Porsche first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Porsche has 1 phone number. It's not always clear what is the best way to talk to Porsche representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Porsche. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Porsche. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Porsche Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated