Pivotal Payments Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Pivotal Payments customer support.

Pivotal Payments's Best Contact Information

Q:

How do I contact Pivotal Payments customer service?

A:Pivotal Payments does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Pivotal Payments starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Pivotal Payments offer 24 hour customer service?

A:Not by phone. But you can contact Pivotal Payments 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Pivotal Payments Customer Service

There are other ways to contact Pivotal Payments customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

pivotalpayments.com - Customer Service
Canadian Help and Support
24 hours, 7 days
As a last, sometimes only, resort- Pivotal Payments customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Pivotal Payments?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Pivotal Payments, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Can I accept mobile payments with Pivotal Payments?

Yes, Pivotal Payments supports mobile payments. We understand the growing importance of mobile commerce and offer various solutions to help merchants accept payments through smartphones and tablets. Our seamless integration with popular mobile payment systems enables you to securely and conveniently process transactions anywhere, anytime. By leveraging our advanced technology, you can offer your customers the flexibility to pay through mobile wallets, mobile POS systems, or through our mobile payment app. We prioritize security and ensure that all mobile transactions are encrypted and protected from fraud. With Pivotal Payments, you can easily expand your payment acceptance options and provide a seamless payment experience to your mobile-savvy customers.

What services does Pivotal Payments offer?

Pivotal Payments offers a wide range of payment processing solutions and services to businesses of all sizes. These include credit and debit card processing, e-commerce solutions, virtual terminals, mobile payment options, and point-of-sale (POS) systems. They also provide additional services such as gift card and loyalty programs, check processing, automated recurring billing, and fraud prevention tools. Pivotal Payments aims to simplify payment acceptance by offering customizable solutions based on the unique needs of each business. With their secure and reliable payment services, businesses can streamline their operations, enhance customer satisfaction, and boost revenue. Whether in-store, online, or on-the-go, Pivotal Payments ensures businesses have the tools needed to accept payments easily and efficiently.

What types of payment methods does Pivotal Payments accept?

Pivotal Payments accepts various payment methods to cater to diverse customer needs. We aim to provide convenience and flexibility in transactions. Currently, our accepted payment methods include all major credit cards such as Visa, MasterCard, American Express, and Discover. Furthermore, we also accept payment through electronic checks (ACH) for seamless processing. Additionally, Pivotal Payments supports payment options via mobile wallets like Apple Pay and Google Pay, enabling customers to make secure transactions using their smartphones. We continuously evaluate emerging payment technologies to expand our accepted methods, ensuring a wide range of options to accommodate different customer preferences and modernize the payment experience.

Top Pivotal Payments customer problems and solutions

Click the link above to get answers to just about any Pivotal Payments customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Pivotal Payments's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Pivotal Payments agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Pivotal Payments anyways and help you with your issue. Over the last 18 months, 48 customers like you have come in search of a phone number for Pivotal Payments and helped us confirm they don't have one. Common reasons that people try to call Pivotal Payments customer support department include and other customer service issues. Rather than trying to call Pivotal Payments first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Pivotal Payments doesn't have any phone numbers. It's not always clear what is the best way to talk to Pivotal Payments representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Pivotal Payments Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Pivotal Payments, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Pivotal Payments customers like yourself.

GetHuman does not provide call center services or customer support operations for Pivotal Payments. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pivotal Payments. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare Pivotal Payments Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!