Piedmont Natural Gas Phone Number

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Customer service
Current Wait: 49 mins (33m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 3:30pm
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Reasons customers like you called recently

i need my account number
I think my bill is wrong! It is way too high!
My name is Ms. M. A. Haynes-Smith***** Russell Ave*Charlotte, NC ******Haven’t received...
What my account number my address is *** Calhoun dr. Wilmington NC ******my name is Kel...
Need to know how much it with cost to replace fifty gallons hot water heater
My gas to my house has shut down
My gas has shut down.
Why did our gas bill double from this time last year, last month?
My gas fireplace won’t light. There doesn’t appear to be any gas emitting from where t...
Checking bill balance
Hope that they can solve the issue my moving the payment to mid January when I return...
My account number *************. ***** Reunion Street Lot ** Charlotte **I am currently...
I have a bill due with you at ***** spirit bound way charlotte nc *****. I understand i...
Need a paper fax to the crescent hill apartment with my name on the paper stating the g...
My daughter and i live in adjacent houses. She pays the bills for both now. I want to...
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Customer Number 800-752-7504 - by the Numbers

Phone number to dial800-752-7504
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial3:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait49
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone
Quality of communication78%
Quality of help82%
Customer votes265
Information last updatedSat Jun 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Piedmont Natural Gas's Best Toll-Free/800 Customer Phone Number

This is Piedmont Natural Gas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Piedmont Natural Gas agent. This phone number is Piedmont Natural Gas's Best Phone Number because 3,810 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-7504 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Piedmont Natural Gas first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, Piedmont Natural Gas has 1 phone number. It's not always clear what is the best way to talk to Piedmont Natural Gas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Piedmont Natural Gas - by phone or otherwise

While 800-752-7504 is Piedmont Natural Gas's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Piedmont Natural Gas please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Piedmont Natural Gas.

What is GetHuman's Relationship to Piedmont Natural Gas?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Piedmont Natural Gas. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Piedmont Natural Gas Contact Info

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