Piedmont Natural Gas Phone Number

Calling Piedmont Natural Gas customer service faster by GetHuman

Customer service
Current Wait: 45 mins (33m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
Get to a live person fastest: Calling the Piedmont Natural Gas number above should go right to a real human being

Reasons customers like you called recently

The pilot light on my hot water heater will not stay lit.
a month ago
Pilot light on my hot water heater will not stay lit.
a month ago
Does Piedmont offer auto pay by credit card for monthly billing?
3 months ago
I need to print paper copy on current bill due ******. *Got the bill but it doesn’t slo...
4 months ago
I have a bill due with you at ***** spirit bound way charlotte nc *****. I understand i...
7 months ago
Need a paper fax to the crescent hill apartment with my name on the paper stating the g...
7 months ago
My daughter and i live in adjacent houses. She pays the bills for both now. I want to...
7 months ago
I have no heat and no hot water. I wanted to check to see if my service is current or i...
7 months ago
Piedmont care out to my property today to fix a gas leak on my street’s main line. They...
9 months ago
Our residential property has an area behind our home owned by Piedmont Natural Gas. It...
10 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-752-7504 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-7pm EST
Best time to dial
Navigate phone maze to a human
Direct to human
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
web, phone
Quality of communication
Quality of help
Customer votes
Information last updated
Thu Jul 02 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Piedmont Natural Gas's Best Toll-Free/800 Customer Phone Number

This is Piedmont Natural Gas's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Piedmont Natural Gas agent. This phone number is Piedmont Natural Gas's Best Phone Number because 3,810 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-7504 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Piedmont Natural Gas we recommend you tell us what issue you are having and then possibly contact them via web or phone. In total, Piedmont Natural Gas has 1 phone number. It's not always clear what is the best way to talk to Piedmont Natural Gas representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Piedmont Natural Gas - by phone or otherwise

While 800-752-7504 is Piedmont Natural Gas's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Piedmont Natural Gas customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Piedmont Natural Gas please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Piedmont Natural Gas.

What is GetHuman's Relationship to Piedmont Natural Gas?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Piedmont Natural Gas. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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