Pep Boys Customer Service Phone Number

Store Phone Number
Hold time now: 5 mins (avg 2)
Best time to call: 9:30am
Pro tip / get a human quickly: At the store's phone prompt press option 8. It's a secret option used internally to reach the manager. It will ring directly to the phone in the manager's office, if the manager is not in the office it will ring 4 times before placing on a brief hold. The
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Pep Boys's #1 Phone Number

Pep Boys Customer Service Phone Number Store Phone Number - Info & Statistics

Phone number to dialStore Phone Number
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 8am-8pm, Sun 9am-6pm EST
Best time to dial9:30am
Navigate phone maze to a humanAt the store's phone prompt press option 8. It's a secret option used internally to reach the manager. It will ring directly to the phone in the manager's office, if the manager is not in the office it will ring 4 times before placing on a brief hold. The
Average wait2
Current wait5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication86%
Quality of help76%
Customer votes772
Best phone number800-737-2697
Information last updatedMon Aug 13 2018 08:00:00 GMT+0000 (UTC)

Pep Boys's Store Phone Number Customer Service Number

This Pep Boys phone number is ranked #2 out of 2 because 1,878 Pep Boys customers tried our tools and information and gave us feedback after they called. The reason customers call Store Phone Number is to reach the Pep Boys Customer Service department for problems like . As far as we can tell, Pep Boys has call center locations in null and you can call during their open hours Mon-Sat 8am-8pm, Sun 9am-6pm EST. Pep Boys has 2 phone numbers and 3 different ways to get customer help. We've compiled information about Store Phone Number and ways to call or contact Pep Boys with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Pep Boys

Calling Pep Boys at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Pep Boys Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Pep Boys's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Pep Boys's phone numbers against each other.

Contacting Pep Boys in General

While Store Phone Number is Pep Boys's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-737-2697 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Pep Boys help by calling them, is that other customers give their customer support at this number a 86% score for their communication skills and a 76% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Pep Boys.

Pep Boys Contact Info

Other Pep Boys Phone Numbers

Customer Service800-737-2697

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