Pennsylvania Unemployment Claims Customer Service

Phone Number & Contact Info

Pennsylvania Unemployment Claims's Best Phone Number

888-313-7284
Toll-free·Calls Customer Service·Most popular Pennsylvania Unemployment Claims number
Q:

How do I talk to a live human at Pennsylvania Unemployment Claims?

A:For the UC Service Center
Q:

Does Pennsylvania Unemployment Claims offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-4:30pm EST. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pennsylvania Unemployment Claims phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For the UC Service Center
Below are some clips we've found from Pennsylvania Unemployment Claims's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to the Pennsylvania unemployment Compensation Service Center. All other callers, please stay on the line. If you believe someone received benefit payments under your identity without your permission, you should not wait for a revised ten ninety nine g to file your taxes. Per the IRS, you can move forward with filing your taxes, reporting only your true income, and not fraudulent income reported in your name. To file a claim, press one. To reopen an existing claim, speak to a representative about your claim, or to ask a question about unemployment compensation, press two."
Excerpt from a call with Pennsylvania Unemployment Claims
Thursday, February 29, 2024 7:52 PM

They may ask you to enter information with the dial pad

"Welcome to the Pennsylvania Unemployment Compensation Service Center. All other callers, please stay on the line. To file a claim, press one.
To reopen an existing claim, speak to a representative about your claim, or to ask a question about unemployment compensation, press two.
Please enter your nine digit Social Security number"
Excerpt from a call with Pennsylvania Unemployment Claims
Monday, May 13, 2024 4:50 PM

The first phone menu

"Welcome to the Pennsylvania Unemployment Compensation Service Center. All other callers, please stay on the line.
To file a claim, press one.
To reopen an existing claim, speak to a representative about your claim, or to ask a question about unemployment compensation, press two."
Excerpt from a call with Pennsylvania Unemployment Claims
Monday, May 13, 2024 4:50 PM

What are the hours and when should I call?

Pennsylvania Unemployment Claims operates the call center for this 888-313-7284 phone number Mon-Fri 8:30am-4:30pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 87 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pennsylvania Unemployment Claims phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pennsylvania Unemployment Claims staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pennsylvania Unemployment Claims is Friday. The most busy day to call is Monday, which averages 540% more phone calls by comparison. Again, this is based on a sample of 87 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Pennsylvania Unemployment Claims

In summation, the best day to call Pennsylvania Unemployment Claims is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pennsylvania Unemployment Claims staffs the call center well on Friday.

Why Customers Call Pennsylvania Unemployment Claims

If you have time to do a bit of reading before you call Pennsylvania Unemployment Claims, we recommend you read over some of our problem-specific articles.

How Do I Claim Unemployment Benefits with the Pennsylvania Unemployment Claims?

You can claim unemployment benefits with the Pennsylvania Unemployment Claims department in several different ways: One way to apply is to download and print out the application form, fill it out and then mail it in, you can also apply online, or apply by phone by clicking here.

How Do I Check the Status of My Unemployment Claim with the Pennsylvania Unemployment Claims?

Handling your claims with the Pennsylvania Department of Labor doesn't have to be nerve-wracking, they make it easy to check its status. Simply sign in with your social security number and our-digit PIN and you'll see one of four status updates. Plus, any alerts that affect the majority of claimants will be shown on the homepage.

How Do I Apply for Unemployment Benefits with the Pennsylvania Unemployment Claims?

If you need to apply for unemployment in the state of Pennsylvania, this guide can help you. You should file for unemployment very quickly if you have lost your job. You will need these items: Alien registration number (if you are not a US citizen), wage information from the previous 8 months (W2 forms or and paystubs), driver's license or identification number, banking information for direct deposit (if applicable), the reason your previous job ended, your phone number, mailing address, home address, amount of severance pay (if applicable), social security number, DD Form 214 (if you were active military within two years), other states you have worked during the previous 18 months (if applicable), your email address, and your previous employer's information. Apply in-person, on the phone, or on the Pennsylvania state website for unemployment benefits.

Top Pennsylvania Unemployment Claims customer service problems

Click the link above to get answers to just about any Pennsylvania Unemployment Claims customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Pennsylvania Unemployment Claims, and their purpose. Are any of these similar to the reason you are trying to call?
Checking on claim status: "I was calling just to check-in to see if any progress was made on my claim."
- From a call lasting 9m 56s , Feb 29, 2024 7:52 PM

More Pennsylvania Unemployment Claims Customer Service Contacts

There are of course other ways to contact Pennsylvania Unemployment Claims customer service besides the phone. Below we list the best ones, by medium.

Pennsylvania Unemployment Claims Customer Email Addresses

UCHelp@pa.gov - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Pennsylvania Unemployment Claims will reply our your email.

Pennsylvania Unemployment Claims Customer Help Desk / Web Support

portal.state.pa.us - Customer Service
Online customer service support
As a last, sometimes only, resort- Pennsylvania Unemployment Claims customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pennsylvania Unemployment Claims's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pennsylvania Unemployment Claims agent. This phone number is Pennsylvania Unemployment Claims's best phone number because 16,062 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-313-7284 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Pennsylvania Unemployment Claims first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Pennsylvania Unemployment Claims has 1 phone number. It's not always clear what is the best way to talk to Pennsylvania Unemployment Claims representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pennsylvania Unemployment Claims. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pennsylvania Unemployment Claims. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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