Penn Mutual Customer Service

Phone Number & Contact Info

Penn Mutual's Best Phone Number

800-523-0650
Toll-free·Calls Customer Service·Most popular Penn Mutual number
Free tools for easier calling
Q:

How do I talk to a live human at Penn Mutual?

A:Calling this Penn Mutual number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Penn Mutual for you.
Q:

Does Penn Mutual offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-6pm EST. The least busy day is Tuesday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Penn Mutual below.

Let us call and talk to Penn Mutual for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Penn Mutual phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Penn Mutual number should go right to a real human being
In fact, much of this information on this page is superfluous because this Penn Mutual phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Penn Mutual operates the call center for this 800-523-0650 phone number Mon-Fri 8:30am-6pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Penn Mutual call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Penn Mutual phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Penn Mutual staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Penn Mutual is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Penn Mutual

In summation, the best day to call Penn Mutual is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Penn Mutual staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Penn Mutual

If you have time to do a bit of reading before you call Penn Mutual, we recommend you read over some of our problem-specific articles.

What products and services does Penn Mutual offer?

Penn Mutual offers a wide range of products and services to meet the diverse financial needs of individuals and businesses. Their product portfolio includes life insurance, disability income insurance, annuities, and investment options. In terms of life insurance, Penn Mutual offers both traditional and indexed universal life insurance, along with term life insurance options. Their disability income insurance provides coverage in the event of an unexpected injury or illness that prevents an individual from working. Additionally, Penn Mutual offers various annuities, such as fixed, variable, and indexed annuities, providing individuals with options to suit their retirement goals. Lastly, Penn Mutual provides investment options through their asset management firm, offering a range of investment strategies tailored to individual needs. Overall, Penn Mutual offers a comprehensive suite of products and services designed to meet the financial security and planning needs of their clients.

What are the different types of life insurance policies offered by Penn Mutual?

Penn Mutual offers a range of life insurance policies to cater to individual needs. They provide term life insurance which offers coverage for a specific period, typically 10, 15, 20, or 30 years. This policy provides a death benefit if the insured passes away during the term. Another option is whole life insurance, which provides lifelong coverage and builds cash value over time. Penn Mutual also offers universal life insurance, which offers flexibility in premium payments and death benefit. Additionally, they provide indexed universal life insurance, providing growth potential tied to market indexes. Another unique offering is survivorship life insurance, which covers two people and pays out upon the passing of the second insured. Overall, Penn Mutual offers a diverse selection of life insurance policies to meet the unique needs and preferences of individuals and families.

Top Penn Mutual customer service problems

Click the link above to get answers to just about any Penn Mutual customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Penn Mutual's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Penn Mutual agent. This phone number is Penn Mutual's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-523-0650 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Penn Mutual first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Penn Mutual has 1 phone number. It's not always clear what is the best way to talk to Penn Mutual representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Penn Mutual. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Penn Mutual. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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