Penn Medicine Customer Service

Phone Number & Contact Info

Penn Medicine's Best Phone Number

Toll-free·Calls Customer Service·Most popular Penn Medicine number

How do I talk to a live human at Penn Medicine?

A:Calling this Penn Medicine number should go right to a real human being

Does Penn Medicine offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Penn Medicine phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Penn Medicine number should go right to a real human being
In fact, much of this information on this page is superfluous because this Penn Medicine phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Penn Medicine operates the call center for this 800-789-7366 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Penn Medicine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Penn Medicine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Penn Medicine is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Penn Medicine

In summation, the best day to call Penn Medicine is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Penn Medicine staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Penn Medicine

If you have time to do a bit of reading before you call Penn Medicine, we recommend you read over some of our problem-specific articles.

Where are the Penn Medicine locations?

Penn Medicine has multiple locations throughout the greater Philadelphia region. These include the Hospital of the University of Pennsylvania (HUP) and the Perelman Center for Advanced Medicine (PCAM), which are both situated in Philadelphia. Additionally, there are satellite locations such as Penn Medicine at Radnor, Penn Medicine Cherry Hill, and Penn Medicine Valley Forge. Furthermore, Penn Medicine operates various primary care and specialty practices in surrounding suburbs such as Bala Cynwyd, West Chester, and King of Prussia. To better serve patients, Penn Medicine has a strong network of healthcare facilities spanning across Pennsylvania and New Jersey. For a comprehensive list of Penn Medicine's locations, please refer to their website or contact their dedicated staff for further assistance.

Is Penn Medicine accepting new patients?

Yes, Penn Medicine is accepting new patients. As a leading academic medical center, we prioritize providing quality healthcare and ensuring access to our services for all individuals. Whether you are seeking primary care, specialty care, or advanced treatments, our team of expert physicians and healthcare professionals are ready to serve you. We believe in a patient-centered approach, tailoring our care to meet individual needs and preferences. With a wide range of specialties and locations across the Greater Philadelphia region, Penn Medicine strives to make it convenient and accessible for new patients to receive the exceptional care they deserve. Contact us today to schedule an appointment or learn more about our services.

What specialties are available at Penn Medicine?

Penn Medicine offers an extensive range of medical specialties to cater to various healthcare needs. Patients can access services in areas such as cardiology, dermatology, endocrinology, gastroenterology, neurology, orthopedics, pediatrics, psychiatry, radiology, urology, and many more. The institution boasts a network of highly skilled physicians and specialists, ensuring top-notch care across the medical spectrum. Penn Medicine's specialists are renowned for their expertise, utilizing cutting-edge technology and innovative practices to provide comprehensive treatment and solutions. Whether patients require complex cardiovascular surgeries, advanced cancer care, organ transplantation, or routine check-ups, Penn Medicine's diverse and multidisciplinary specialties cater to patients of all ages and conditions. With a commitment to exceptional healthcare and meaningful patient outcomes, Penn Medicine guarantees access to exceptional specialists across numerous medical domains.

Top Penn Medicine customer service problems

Click the link above to get answers to just about any Penn Medicine customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Penn Medicine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Penn Medicine agent. This phone number is Penn Medicine's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-789-7366 include and other customer service issues. Rather than trying to call Penn Medicine first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Penn Medicine has 1 phone number. It's not always clear what is the best way to talk to Penn Medicine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Penn Medicine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Penn Medicine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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