Does Penn Foster Career School offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Penn Foster Career School below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Penn Foster Career School phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait on the line
Below are some clips we've found from Penn Foster Career School's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Penn Foster. Calls are monitored and recorded for quality assurance and training purposes.
Please listen carefully as our menu options have changed.
If you are a current student or a Penn Foster alumni, press one.
For information or to enroll in Penn Foster High School, press two."
Excerpt from a call with Penn Foster Career School
Monday, January 8, 2024 4:41 PM
The first phone menu
"Thank you for calling Penn Foster. Calls are monitored and recorded for quality assurance and training purposes.
If you are a current student, press one.
If you are calling for information about becoming a student, please press two."
Excerpt from a call with Penn Foster Career School
Thursday, April 4, 2024 9:46 PM
What are the hours and when should I call?
Penn Foster Career School operates the call center for this 800-275-4410 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 65 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Penn Foster Career School call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Penn Foster Career School phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Penn Foster Career School staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Penn Foster Career School is Monday.The most busy day to call is Tuesday, which averages 220% more phone calls by comparison.Again, this is based on a sample of 65 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Penn Foster Career School is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Penn Foster Career School number, but it is also the day with the shortest hold times.
Why Customers Call Penn Foster Career School
If you have time to do a bit of reading before you call Penn Foster Career School, we recommend you read over some of our problem-specific articles.
Yes, Penn Foster Career School programs are accredited. We understand the importance of having an accredited education, which is why we are nationally accredited by the Distance Education Accrediting Commission (DEAC). This indicates that our programs meet the high standards of quality and effectiveness required by DEAC. Additionally, our veterinary technician associate degree program is accredited by the American Veterinary Medical Association (AVMA) Committee on Veterinary Technician Education and Activities (CVTEA). These accreditations are important as they ensure that our programs are recognized and respected by employers nationwide. Students can be confident that the education they receive at Penn Foster Career School is of high quality and will provide them with the necessary knowledge and skills to pursue their chosen career path.
The admission requirements for Penn Foster Career School are simple and flexible. Applicants must be at least 18 years old and possess a high school diploma or equivalent. Since the school is online, there are no geographic restrictions, and students can apply from anywhere in the world. There are no standardized tests, such as the SAT or ACT, required for admission. Penn Foster Career School prides itself on its commitment to equal educational opportunities, offering an open admissions policy that welcomes students from various backgrounds. As a result, there are no GPA or minimum grade requirements. Whether you are looking to advance your career or learn a new skill, Penn Foster Career School makes it accessible to anyone motivated to pursue their goals.
Yes, the courses at Penn Foster Career School are self-paced. This means that students have the flexibility to study and complete assignments at their own convenience, without strict deadlines. Students may choose to accelerate their learning, completing courses quicker than the average time frame, or take longer if needed. This self-paced structure allows students to create a study schedule that works best for them, balancing their education with work, family, or other commitments. It also enables students to progress through the course material at their own speed, ensuring a thorough understanding of each concept before moving on. Penn Foster's self-paced approach offers a personalized learning experience, empowering students to learn at a pace that suits their individual needs and goals.
Click the link above to get answers to just about any Penn Foster Career School customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Penn Foster Career School is extracted from issues that customers have reported to GetHuman.
There is a chat with admissions option once you log into the site
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Penn Foster Career School provides this option.
Conclusion and closing notes
This is Penn Foster Career School's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Penn Foster Career School agent. This phone number is Penn Foster Career School's best phone number because 2,868 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-275-4410 include and other customer service issues. Rather than trying to call Penn Foster Career School first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Penn Foster Career School has 1 phone number. It's not always clear what is the best way to talk to Penn Foster Career School representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Penn Foster Career School. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Penn Foster Career School. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.