Pastgems.com Customer FAQ

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress...

Pastgems.com is an online marketplace dedicated to offering a diverse range of vintage and antique jewelry. We curate a collection...

Yes, you can sell your own items on Pastgems.com. We welcome individuals who want to share their unique collectibles and vintage items...

At Pastgems.com, we offer a range of convenient and secure payment options to ensure a seamless shopping experience for our customers....

Our return policy at Pastgems.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with To initiate a return, simply contact our customer support team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer, unless the item received is defective or damaged. At Pastgems.com, our goal is to provide an enjoyable shopping experience, and we stand behind the quality of our products. We are committed to resolving any issues promptly and efficiently to ensure your satisfaction....

At Pastgems.com, we understand the importance of timely shipping. The duration of shipping can vary depending on several factors. For...

Yes, we offer international shipping to customers worldwide. At Pastgems.com, we understand that our unique vintage and antique jewelry...

All gemstones featured on Pastgems.com are 100% natural. We take pride in offering authentic and genuine gemstones sourced from reputable We understand the value in owning a one-of-a-kind piece, and that's why we exclusively offer natural gemstones. We believe in the unique characteristics and charm that only nature can provide. Natural gemstones offer a timeless appeal and represent the earth's captivating artistry. Rest assured that when you shop with Pastgems.com, you are investing in genuine gemstones that have undergone minimal treatments, preserving their natural allure. We are committed to transparency and ensuring that our customers can enjoy the breathtaking beauty of natural gemstones in their authentic form....

If the item you receive from Pastgems.com is damaged, we have a straightforward and hassle-free process in place to ensure your satisfaction....

Yes, you can cancel or modify your order after it has been placed on Pastgems.com. However, we request you to contact our customer...