What is your return policy?

Our return policy at Pastgems.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. You can return the item within 30 days of receiving it for a full refund or exchange. Please ensure that the item is in its original and unused condition, with all tags and packaging intact. To initiate a return, simply contact our customer support team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer, unless the item received is defective or damaged. At Pastgems.com, our goal is to provide an enjoyable shopping experience, and we stand behind the quality of our products. We are committed to resolving any issues promptly and efficiently to ensure your satisfaction.