A:Calling this Partsimple number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Partsimple for you.
Q:
Does Partsimple offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Partsimple below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Partsimple phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Partsimple number should go right to a real human being
Below are some clips we've found from Partsimple's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Bardsimple dot com customer service.
For quality and training purposes, your call may be monitored or recorded.
In order to better assist you, please have your order number available.
We will be with you shortly. Please wait on the line.
Please wait a moment.
To end recording, hang up or press one for more features.
To pause and restart recording, press two."
Excerpt from a call with Partsimple
Monday, April 29, 2024 7:54 PM
In fact, much of this information on this page is superfluous because this Partsimple phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Partsimple operates the call center for this 888-399-2787 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 82 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Partsimple call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Partsimple phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Partsimple staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Partsimple is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 82 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Partsimple is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Partsimple staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Partsimple
If you have time to do a bit of reading before you call Partsimple, we recommend you read over some of our problem-specific articles.
Partsimple has a straightforward return policy to ensure customer satisfaction. If you receive a defective or incorrect part, you must notify Partsimple within 30 days of purchase to initiate the return process. They provide a hassle-free return and refund or replacement guarantee. To return an item, you can easily request a Return Merchandise Authorization (RMA) number from their customer service team. Once the RMA is obtained, you can then ship the item back to Partsimple. It is crucial to follow the provided instructions and guidelines to avoid return delays. After receiving the returned product, Partsimple will promptly process the refund or replacement. Keep in mind that returned items must be in their original condition, and certain products may be subject to a restocking fee. Overall, Partsimple ensures a smooth and efficient return process for any defective or incorrect parts.
All parts listed on Partsimple are brand new. We do not sell used parts. We understand the importance of providing our customers with high-quality and reliable components for their devices. Therefore, we only source parts directly from manufacturers and authorized distributors to ensure their authenticity and performance. This way, we can guarantee that our customers receive parts that are in pristine condition, free from any wear or previous usage. When shopping on Partsimple, you can have peace of mind knowing that you are purchasing brand new parts that will meet or exceed your expectations.
Partsimple accepts multiple payment methods to provide convenient options for customers. We offer credit card payments through major providers like Visa, Mastercard, American Express, and Discover. Additionally, we support PayPal, a secure and widely used online payment platform. Partsimple also offers the option of using Klarna, a popular buy-now-pay-later service, allowing customers to spread out their payments over time. With these versatile payment methods, customers can choose the option that suits them best, whether it's making a one-time purchase using a credit card, using a trusted online platform like PayPal, or taking advantage of the flexible financing option provided by Klarna. At Partsimple, we prioritize customer satisfaction by accommodating various payment preferences, ensuring a seamless and hassle-free shopping experience.
Click the link above to get answers to just about any Partsimple customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Partsimple's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Partsimple agent. This phone number is Partsimple's best phone number because 492 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-399-2787 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Partsimple first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Partsimple has 1 phone number. It's not always clear what is the best way to talk to Partsimple representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Partsimple. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Partsimple. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.