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Partsimple Customer FAQ

Top Answers & How-to Guides

What is Partsimple's Phone Number?

The question we are asked most often is about how to talk to Partsimple customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Partsimple Customer Questions

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Payment and Warranty

What payment methods does Partsimple accept?

Partsimple accepts various payment methods, including major credit cards like Visa and MasterCard, as well as options like...
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Do you offer any warranties on the parts?

Partsimple typically provides warranties for their parts, which can vary by item and manufacturer. Customers should check...
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Returns and Cancellations

Can I return a part if it doesn't fit or if I no longer need it?

Partsimple allows returns for items that do not fit or are no longer needed, but certain conditions apply. Items must be...
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What is Partsimple's return policy?

Partsimple has a return policy that allows customers to return items, typically within thirty days of receipt. Items must be...
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Can I cancel or modify my order after it has been placed?

The ability to alter or cancel an order on Partsimple depends on timing and specific circumstances. Quick action is important,...
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Can I request a refund for shipping charges?

Partsimple has specific guidelines regarding refunds for shipping costs, which typically depend on the circumstances of...
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Shipping and Delivery

Do you offer international shipping?

Partsimple primarily focuses on shipping within the United States, but they may offer limited international shipping options...
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How long does it usually take to receive an order from Partsimple?

Delivery times for Partsimple orders depend on factors like shipping method, destination, and part availability. Generally,...
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Can I track the status of my order on Partsimple?

Customers can track their orders on Partsimple via email notifications that contain shipping details and a tracking number....
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What shipping carriers does Partsimple use for deliveries?

Partsimple uses several shipping carriers like FedEx, UPS, and the United States Postal Service to ensure reliable delivery....
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What happens if my order arrives late?

If an order from Partsimple arrives late, customers should first check their order confirmation and tracking details for...
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What are your shipping options?

Partsimple offers various shipping options to meet customer needs, including economical standard shipping and faster expedited...
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Parts Information

Are the parts on Partsimple new or used?

Partsimple provides both new and used parts, depending on availability and type. New parts usually have warranties, while used...
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How can I ensure I am ordering the right part?

To order the correct part, have the specific part number or model information ready, often found in the owner's manual or on...
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Do you have a parts compatibility checker?

Partsimple does not offer a dedicated compatibility checker, but users can utilize its search function by entering vehicle...
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