Panera Bread Customer Service

Phone Number & Contact Info

Panera Bread's Best Phone Number

314-984-1000
Calls Corporate Offices·Most popular Panera Bread number
Q:

How do I talk to a live human at Panera Bread?

A:Press 1500 for the extension, or just wait through the first menu and you will be transferred.
Q:

Does Panera Bread offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Panera Bread phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1500 for the extension, or just wait through the first menu and you will be transferred.

What are the hours and when should I call?

Panera Bread operates the call center for this 314-984-1000 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,877 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Panera Bread phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Panera Bread staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Panera Bread is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,877 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Panera Bread

In summation, the best day to call Panera Bread is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Panera Bread staffs the call center well on Thursday.

Why Customers Call Panera Bread

If you have time to do a bit of reading before you call Panera Bread, we recommend you read over some of our problem-specific articles.

Are there vegetarian or vegan options on the menu?

Yes, Panera Bread offers a variety of options for vegetarians and vegans on their menu. Their menu includes a wide selection of plant-based items that are suitable for both vegetarian and vegan diets. You can enjoy their salad options such as the Greek Salad, Fuji Apple Salad, or the Mediterranean Veggie Sandwich. They also offer vegan soups, like their Ten Vegetable Soup and Black Bean Soup. Additionally, Panera Bread provides vegan bread options, including the Artisan French Baguette and the Paesano Bread. You can customize your order by removing any animal-based ingredients. With their commitment to catering to different dietary preferences, Panera Bread ensures that there are delicious and healthy alternatives available for vegetarians and vegans.

Top Panera Bread customer service problems

Click the link above to get answers to just about any Panera Bread customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Panera Bread Customer Service Contacts

There are of course other ways to contact Panera Bread customer service besides the phone. Below we list the best ones, by medium.

Panera Bread Customer Help Desk / Web Support

panerabread.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Panera Bread customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Panera Bread's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Panera Bread agent. This phone number is Panera Bread's best phone number because 11,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 314-984-1000 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Panera Bread first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Panera Bread has 1 phone number. It's not always clear what is the best way to talk to Panera Bread representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Panera Bread. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Panera Bread. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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