Pacific Sunwear Customer Service

Phone Number & Contact Info

Pacific Sunwear's Best Phone Number

Toll-free·Calls Customer Service·Most popular Pacific Sunwear number

How do I talk to a live human at Pacific Sunwear?

A:Must choose option 1-6, then wait on line until transferred to a representative.

Does Pacific Sunwear offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm PST. The least busy day is Monday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pacific Sunwear phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-6, then wait on line until transferred to a representative.
Here is how our research team describes the way the Pacific Sunwear phone system greets you: Please contact us via our website for customer service questions. Please contact to get help.

What are the hours and when should I call?

Pacific Sunwear operates the call center for this 877-372-2786 phone number Mon-Fri 9am-5pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pacific Sunwear phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pacific Sunwear staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pacific Sunwear is Monday. The most busy day to call is Thursday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Pacific Sunwear

In summation, the best day to call Pacific Sunwear is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pacific Sunwear staffs the call center well on Monday.

Why Customers Call Pacific Sunwear

If you have time to do a bit of reading before you call Pacific Sunwear, we recommend you read over some of our problem-specific articles.

What is Pacific Sunwear?

Pacific Sunwear, commonly known as PacSun, is a trendy and popular retail clothing brand that caters to the youth and offers a variety of stylish and fashionable apparel and accessories. With over 600 stores across the United States and an online presence, PacSun has been a go-to destination for young shoppers since its inception in 1980. The store carries a wide range of clothing items, including trendy jeans, graphic tees, swimwear, outerwear, shoes, and accessories from popular brands. PacSun's focus on surf, skate, and streetwear culture appeals to its youthful target audience. With its commitment to providing the latest fashion trends, PacSun has become synonymous with the Southern California lifestyle, known for its vibrant and laid-back attitude.

Where are the Pacific Sunwear stores located?

Pacific Sunwear stores can be found in multiple locations across the United States. We have a strong presence in various shopping malls, strip centers, and other retail locations. Our stores are strategically located to provide convenient access for our customers, ensuring they can easily find the latest trends and styles. Whether you reside on the East Coast, West Coast, or anywhere in between, you can count on our stores being easily accessible. To find the specific Pacific Sunwear store nearest to you, utilize our store locator available on our website. Simply enter your location or zip code, and it will provide you with a list of nearby stores, along with their addresses and contact information. Start exploring the Pacific Sunwear experience today!

What is the Pacific Sunwear loyalty program?

The Pacific Sunwear loyalty program is a special rewards program designed to enhance the shopping experience for our valued customers. By joining the loyalty program, customers can enjoy a range of exclusive benefits and perks. Members earn points for every purchase made at Pacific Sunwear stores or online, which can then be redeemed for discounts on future purchases. Additionally, loyalty program members gain early access to sales, receive personalized style recommendations, and enjoy special offers and promotions tailored specifically to their preferences. Furthermore, being a loyalty program member grants access to unique events, such as VIP shopping events and exclusive product launches, providing an enhanced shopping experience. Our loyalty program aims to reward our loyal customers for their continued support and provide them with a more personalized and enjoyable shopping journey at Pacific Sunwear.

Top Pacific Sunwear customer service problems

Click the link above to get answers to just about any Pacific Sunwear customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Pacific Sunwear Customer Service Contacts

There are of course other ways to contact Pacific Sunwear customer service besides the phone. Below we list the best ones, by medium.

Pacific Sunwear Customer Service Live Chat - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Pacific Sunwear provides this option.

Pacific Sunwear Customer Service on Facebook / Messenger

Some customer service teams, like that of Pacific Sunwear, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Pacific Sunwear Customer Help Desk / Web Support - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Pacific Sunwear customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pacific Sunwear's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pacific Sunwear agent. This phone number is Pacific Sunwear's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-372-2786 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Pacific Sunwear first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or web or chat. In total, Pacific Sunwear has 1 phone number. It's not always clear what is the best way to talk to Pacific Sunwear representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pacific Sunwear. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pacific Sunwear. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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