PPL Corporation Customer Service

Phone Number & Contact Info

PPL Corporation's Best Phone Number

610-774-5151
Calls Customer Service·Most popular PPL Corporation number
Q:

How do I talk to a live human at PPL Corporation?

A:Calling this PPL Corporation number should go right to a real human being
Q:

Does PPL Corporation offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this PPL Corporation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this PPL Corporation number should go right to a real human being
In fact, much of this information on this page is superfluous because this PPL Corporation phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

PPL Corporation operates the call center for this 610-774-5151 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PPL Corporation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PPL Corporation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call PPL Corporation is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call PPL Corporation

In summation, the best day to call PPL Corporation is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PPL Corporation staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call PPL Corporation

If you have time to do a bit of reading before you call PPL Corporation, we recommend you read over some of our problem-specific articles.

What is PPL Corporation?

PPL Corporation is a leading energy company based in the United States. With headquarters in Allentown, Pennsylvania, PPL Corporation operates as a diversified utility holding company. It owns and operates several energy generation and distribution subsidiaries, primarily located in the northeastern and western parts of the United States. PPL Corporation is committed to delivering safe, reliable, and affordable electricity and natural gas to its customers. It serves millions of customers, including residential, commercial, and industrial, across its service territories. PPL Corporation is also actively involved in renewable and sustainable energy initiatives to reduce its environmental impact. With a focus on innovation and customer satisfaction, PPL Corporation strives to be a trusted energy provider while contributing to the economic growth of the regions it serves.

Where is PPL Corporation located?

PPL Corporation is headquartered in Allentown, Pennsylvania. As a Fortune 500 company, it operates both in the United States and the United Kingdom. In Allentown's historic Plaza at PPL Center, the corporation has its main offices, serving as the central hub for its operations. Additionally, PPL Corporation has a significant presence in Louisville, Kentucky, where its subsidiary, Kentucky Utilities, is situated. The company's UK operations are primarily concentrated in Wales, serving over 2.8 million customers through their subsidiary, Western Power Distribution. PPL Corporation's diverse geographical presence showcases its commitment to delivering reliable energy services to customers on both sides of the Atlantic, while driving innovation in the power industry.

Who are PPL Corporation's major clients?

PPL Corporation serves a diverse range of customers, including residential, commercial, and industrial clients. We provide reliable electricity and outstanding energy solutions to millions of customers across multiple regions. Our major clients encompass large and small businesses, municipalities, government and educational institutions, hospitals and healthcare facilities, as well as homeowners in our service territories. By tailoring our services to meet the unique needs of each customer segment, we ensure exceptional quality and customer satisfaction. PPL Corporation takes pride in delivering safe, efficient, and affordable energy to our valued clients, empowering them to thrive and succeed in their respective fields.

Top PPL Corporation customer service problems

Click the link above to get answers to just about any PPL Corporation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is PPL Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PPL Corporation agent. This phone number is PPL Corporation's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 610-774-5151 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call PPL Corporation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PPL Corporation has 1 phone number. It's not always clear what is the best way to talk to PPL Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for PPL Corporation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PPL Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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