Oxford University Press Customer Service

Phone Number & Contact Info

Oxford University Press's Best Phone Number

800-451-7556
Toll-free·Calls Customer Service·Most popular Oxford University Press number
Q:

How do I talk to a live human at Oxford University Press?

A:Calling this Oxford University Press number should go right to a real human being
Q:

Does Oxford University Press offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Oxford University Press phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Oxford University Press number should go right to a real human being
Below are some clips we've found from Oxford University Press's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for contacting University Press. We are currently modernizing and streamlining our back office systems and processes. We are unable to take orders during this time. We may be able to help a limited number of queries. Your call may be monitored and recorded for quality and training purposes. And you can view how your personal data are handled on our website. Welcome to customer service."
Excerpt from a call with Oxford University Press
Monday, April 8, 2024 12:24 PM
In fact, much of this information on this page is superfluous because this Oxford University Press phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Oxford University Press operates the call center for this 800-451-7556 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oxford University Press phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oxford University Press staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Oxford University Press is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Oxford University Press

In summation, the best day to call Oxford University Press is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Oxford University Press staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Oxford University Press

If you have time to do a bit of reading before you call Oxford University Press, we recommend you read over some of our problem-specific articles.

Can I access Oxford University Press publications online?

Yes, Oxford University Press provides online access to its publications. By subscribing to Oxford Academic, individuals, institutions, libraries, and corporations can access a comprehensive range of scholarly materials across various disciplines. This includes journals, books, reference works, and online resources. The digital platform hosts a vast collection of high-quality academic content, ensuring convenient and instant access to Oxford University Press publications from anywhere in the world. Additionally, users can benefit from advanced search options, personalized alerts, and citation export services. With a focus on academic excellence, Oxford University Press offers a seamless online reading experience, supporting research, learning, and intellectual exploration for users worldwide.

Is there a student discount available for Oxford University Press publications?

Yes, Oxford University Press offers a student discount for its publications. As a renowned academic publisher, OUP recognizes the financial strain students often face. Therefore, they have implemented a student discount program to make their publications more accessible. This discount allows students to enjoy reduced prices on a wide range of books and resources, covering various subjects and academic levels. To take advantage of this offer, students usually need to verify their enrollment status through a dedicated platform or by providing relevant documentation. The student discount is a testament to Oxford University Press's commitment to supporting students' education and enabling them to access valuable scholarly materials at more affordable prices.

What types of publications does Oxford University Press offer?

Oxford University Press offers a wide range of publications across various disciplines. Our publications encompass academic and scholarly works, textbooks, reference materials, dictionaries, encyclopedias, and journals. We cater to diverse subject areas including humanities, social sciences, science, medicine, law, and more. Our academic works include monographs, edited collections, and research publications, providing invaluable resources for educators, scholars, and students alike. With a strong emphasis on quality and academic rigor, our textbooks cover a vast array of subjects at different educational levels, ensuring comprehensive learning resources for students globally. In addition, our dictionaries and encyclopedias provide authoritative and up-to-date information, serving as indispensable references. Oxford University Press is committed to delivering excellence and contributing to knowledge across various fields.

Top Oxford University Press customer service problems

Click the link above to get answers to just about any Oxford University Press customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Oxford University Press, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about PSW course: "I have to inquire about the PSW course."
- From a call lasting 2m 14s , Apr 8, 2024 12:24 PM

More Oxford University Press Customer Service Contacts

There are of course other ways to contact Oxford University Press customer service besides the phone. Below we list the best ones, by medium.

Oxford University Press Customer Email Addresses

custserv.us@oup.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Oxford University Press will reply our your email.

Conclusion and closing notes

This is Oxford University Press's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oxford University Press agent. This phone number is Oxford University Press's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-451-7556 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call Oxford University Press first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Oxford University Press has 1 phone number. It's not always clear what is the best way to talk to Oxford University Press representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Oxford University Press. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oxford University Press. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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