Oregon Department of Revenue Customer Service

Phone Number & Contact Info

Oregon Department of Revenue's Best Phone Number

877-222-2346
Toll-free·Calls Customer Service·Most popular Oregon Department of Revenue number
Q:

How do I talk to a live human at Oregon Department of Revenue?

A:Press 1, 1, 1, 1, 0
Q:

Does Oregon Department of Revenue offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

Oregon Department of Revenue Customer Phone Numbers

Corporate Offices

503-378-4988
Mon-Fri 8am-5pm EST · Press 1, 1, 1, 1, 0 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Oregon Department of Revenue phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, 1, 1, 1, 0
Below are some clips we've found from Oregon Department of Revenue's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Department of Revenue other agency accounts. If you are calling because you received a recent letter from us the following information is very important. The demand for payment and the restraint warrant are both part of a normal letter series for the debt assigned to other agency accounts for collections. The district warrant you received is not a warrant for your arrest. But allows us to take further collection actions if your debt goes on paid or your payment plan default. If you would like to access your account online, our website allows you the ability to perform actions such as making a payment, setting up a payment plan, checking your account balance, or submitting documents. The website is revenue online dot d o r dot oregon dot gov. Welcome to the Oregon Department of Revenue other agency. Agency accounts. Your call may be monitored for quality assurance. For English, please stay on the line.
To make a payment, please press one.
To set up a payment plan or for information concerning the driver's license reinstatement program, please press two."
Excerpt from a call with Oregon Department of Revenue
Wednesday, May 15, 2024 7:48 PM

What are the hours and when should I call?

Oregon Department of Revenue operates the call center for this 877-222-2346 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 267 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oregon Department of Revenue phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oregon Department of Revenue staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Oregon Department of Revenue is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 267 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Oregon Department of Revenue

In summation, the best day to call Oregon Department of Revenue is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Oregon Department of Revenue staffs the call center well on Tuesday.

Why Customers Call Oregon Department of Revenue

If you have time to do a bit of reading before you call Oregon Department of Revenue, we recommend you read over some of our problem-specific articles.

How Do I Check the Status of My Refund with the Oregon Department of Revenue?

Not all states governments require their residents to file state income tax returns, but those that do have official revenue websites similar to IRS.gov. If you would like to check on your refund status, you need your filing status, exact refund amount and tax ID number if you are an individual taxpayer. Corporate and business taxpayers need to provide the exact refund amount and their Federal Employer Identification Number.

Top Oregon Department of Revenue customer service problems

Click the link above to get answers to just about any Oregon Department of Revenue customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Oregon Department of Revenue, and their purpose. Are any of these similar to the reason you are trying to call?
Poor call quality: "I can barely hear you for some reason."
- From a call lasting 2m 57s , May 15, 2024 7:48 PM

Conclusion and closing notes

This is Oregon Department of Revenue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oregon Department of Revenue agent. This phone number is Oregon Department of Revenue's best phone number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-222-2346 include and other customer service issues. Rather than trying to call Oregon Department of Revenue first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Oregon Department of Revenue has 2 phone numbers. It's not always clear what is the best way to talk to Oregon Department of Revenue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Oregon Department of Revenue. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oregon Department of Revenue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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