Ohio State University Customer Service

Phone Number & Contact Info

Ohio State University's Best Phone Number

614-292-6446
Calls Customer Service·Most popular Ohio State University number
Q:

How do I talk to a live human at Ohio State University?

A:Don't press anything, just hold on the line for a representative.
Q:

Does Ohio State University offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

Ohio State University Customer Phone Numbers

Corporate Offices

614-293-8000
24 hours, 7 days · Don't press anything, just hold on the line for a representative. · Early purposes, your call may be monitored or recorded. If you are experiencing a medical emergency, please hang up and dial 911. If you have thoughts of harming yourself or someone else or are in emotional distress, please call or text 988. Hold on the line for the operator.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ohio State University phone number to document the phone system.
Here is how our research team describes the way the Ohio State University phone system greets you: Thank you for calling The Ohio State University. For general questions, you can visit us on the web at www.osu.edu. On the site, you can use the People Finder tool to contact a specific individual. For student services, press 1. For admissions, press 2. For the OSU Wexner Medical Center, press 3. For a specific department, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for a representative.

What are the hours and when should I call?

Ohio State University operates the call center for this 614-292-6446 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 11,823 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ohio State University phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ohio State University staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ohio State University is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 11,823 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Ohio State University

In summation, the best day to call Ohio State University is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ohio State University staffs the call center well on Thursday.

More Ohio State University Customer Service Contacts

There are of course other ways to contact Ohio State University customer service besides the phone. Below we list the best ones, by medium.

Ohio State University Customer Service on Facebook / Messenger

facebook.com/osu - Contact Us
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Ohio State University, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Ohio State University Customer Help Desk / Web Support

wexnermedical.osu.edu - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Ohio State University customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Ohio State University's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ohio State University agent. This phone number is Ohio State University's best phone number because 70,939 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 614-292-6446 include and other customer service issues. Rather than trying to call Ohio State University first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or web. In total, Ohio State University has 2 phone numbers. It's not always clear what is the best way to talk to Ohio State University representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ohio State University. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ohio State University. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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