OfficeMax Customer Service

Phone Number & Contact Info

OfficeMax's Best Phone Number

Toll-free·Calls Customer Service·Most popular OfficeMax number

How do I talk to a live human at OfficeMax?

A:Press 5 at the first menu, then say "I don't have it."

Does OfficeMax offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this OfficeMax phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5 at the first menu, then say "I don't have it."

What are the hours and when should I call?

OfficeMax operates the call center for this 800-283-7674 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this OfficeMax phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like OfficeMax staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call OfficeMax is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call OfficeMax

In summation, the best day to call OfficeMax is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that OfficeMax staffs the call center well on Tuesday.

Why Customers Call OfficeMax

If you have time to do a bit of reading before you call OfficeMax, we recommend you read over some of our problem-specific articles.

What is OfficeMax?

OfficeMax is a leading provider of office supplies, furniture, technology products, and business services. With a strong presence in the United States, OfficeMax offers a wide range of products and solutions tailored to meet the needs of businesses, whether small or large. From essential office supplies such as paper, pens, and notebooks, to cutting-edge technology like computers, printers, and software, OfficeMax strives to be the one-stop shop for all office-related needs. Additionally, OfficeMax provides expert advice and assistance through its knowledgeable staff, helping customers make informed purchasing decisions. With a commitment to customer satisfaction, OfficeMax aims to simplify the process of outfitting and managing an office space, ensuring businesses have the tools and resources they need to thrive.

Is there a loyalty program for OfficeMax customers?

Yes, OfficeMax offers a loyalty program called MaxPerks. This program is designed to reward customers for their purchases and provide exclusive benefits. As a member, you can earn points on qualifying purchases, both in-store and online. These points can be redeemed for various rewards such as discounts, free merchandise, and gift cards. Additionally, MaxPerks members receive special offers and promotions tailored to their preferences. The program also offers additional perks like free shipping on orders over a certain amount. Joining MaxPerks is free and easy - simply sign up on the OfficeMax website or in-store. With MaxPerks, OfficeMax aims to provide added value and incentives to their loyal customers.

Can I shop online at OfficeMax?

Yes, you can conveniently shop online at OfficeMax. Our website offers a seamless and user-friendly online shopping experience, providing you with access to our wide range of products from the comfort of your home or office. Whether you are in need of office supplies, technology products, furniture, or printing services, our online store has got you covered. You can easily search for specific items, compare prices, read customer reviews, and make your purchase with just a few clicks. Additionally, we often have exclusive online deals and promotions that you won't find in-store. With our secure payment options and reliable delivery service, shopping online at OfficeMax is the perfect solution for busy professionals or anyone looking for a convenient shopping experience.

Top OfficeMax customer service problems

Click the link above to get answers to just about any OfficeMax customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to OfficeMax, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about color patches: "Do you send color patches with the color pack?"
- From a call lasting 2m 10s , Feb 8, 2024 6:21 PM

More OfficeMax Customer Service Contacts

There are of course other ways to contact OfficeMax customer service besides the phone. Below we list the best ones, by medium.

OfficeMax Customer Help Desk / Web Support

officemax.com - Customer Service
Online customer service support
As a last, sometimes only, resort- OfficeMax customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is OfficeMax's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OfficeMax agent. This phone number is OfficeMax's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7674 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call OfficeMax first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, OfficeMax has 1 phone number. It's not always clear what is the best way to talk to OfficeMax representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for OfficeMax. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like OfficeMax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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