NutriSystem Phone Number

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Customer service
Current Wait: 44 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Reasons customers like you called recently

I need to get confirmation on my monthly charge. I am a bit confused because it appears...
Why does it take so long to process & ship the frozen food order. They processed my pay...
Need to cancel shakes and see what my options are to get the cost down.
I initiated a delay on our auto order for December **. I received a receipt that this...
I’d like to know why my frozen items haven’t been shipped yet? Also a date when it will...
What the charge amount for Coctober **** on my credit c ard?*I an email that it been ch...
On September **, I initiated an auto-delivery adjustment moving our next order to Decem...
Received a frozen food order with one dry ice packet, which was completely empty and dr...
I have a question I would like to start a dinner program no breakfast is needed, there...
order************ cell ********** name Jack L. Schiller-**** rushing waters place-La...
Please cancel order ************
I need to stop the processing of my frozen food for a few days. An emergency has arise...
Recvd notice re: shipment already received. Now what???
A few questions. Need to talk with a PERSON!!!!! My phone number *** *** ****.*Please...
I would like to order the Nutrisystem food plan and I don’t do electronics very well. I...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on NutriSystem's Phone-Based Customer Care

Nutrisystem is a weight loss company that sells diet foods, diet plans and professional weight loss support services. As one of the oldest and largest diet programs in the country, it isn't surprising that Nutrisystem gets a lot of requests for customer service each and every day.

Why Do People Call Nutrisystem Customer Support?

People call Nutrisystem customer support for a range of reasons, including:

  • Signing up for a Nutrisystem plan
  • Changing or canceling a plan
  • Ordering Nutrisystem food and products
  • Requesting weight loss coaching
  • Addressing order and billing issues
  • Website troubleshooting

Best Practices for Calling Nutrisystem Customer Service

There are several things you can do when calling Nutrisystem customer service to help ensure that your call is handled quickly and professionally:

  • Call the right number. Nutrisystem has different toll-free numbers for different issues. You can find the correct numbers on the Nutrisystem website.
  • Call during hours of operation. The company's customer service departments are open at different times and days, so it is important to check the website to determine the hours during which you can call.
  • Before calling, have relevant documentation assembled so that you can reference it during the call. Documentation may include invoices, order confirmations, billing statements or previous correspondence between you and Nutrisystem about your issue.
  • If you are calling for technical support in using the website, be in front of your computer or device so you can troubleshoot along with the representative.
  • Have some way of taking notes during your call. These notes can be helpful if you have to escalate your case.

How do Consumers Feel About Calling Nutrisystem Customer Service?

A review of online and offline sources did not indicate a pattern of consumer complaints about Nutrisystem customer service. This indicates that customers are generally satisfied with the level of service that they have received.

What Kind of Issues can a Nutrisystem Customer Service Representative Resolve?

Nutrisystem customer service representatives can resolve a range of issues, such as: Answering questions about the program and its products, taking orders, assisting with online orders, providing weight-loss support and counseling and handling billing inquiries.

What Can't Be Resolved With a Call to Nutrisystem Customer Service?

Nutrisystem customer service representatives are not medical professionals and cannot provide medical advice. Because of the perishable nature of Nutrisystem food, it may not be possible to receive refunds on some products, unless they were sent in error or were defective in some way. The customer service representatives are not able to suspend or override company policies on these issues.

What Should You Do If You Have an Unsuccessful Call with Nutrisystem?

If you get off the phone with Nutrisystem customer service and feel as though your call wasn't handled appropriately, don't give up. You may still have options for resolving your situation or getting your questions answered:

  • First, review the notes that you took during your call. You may be able to identify areas of miscommunication or misunderstanding that resulted in the failure of your first attempt to work with Nutrisystem customer service.
  • Next, call Nutrisystem back. Politely explain that this is your second call and that your first conversation did not resolve your issue. Customer service representatives have different levels of training and experience and the next person you speak to may be in a better position to help you.
  • If a second call doesn't work, try getting in touch another way. Nutrisystem offers both live chat and email customer service options. These mediums have the advantage of providing you with a transcript of your conversation, which can be useful if you have a protracted dispute with Nutrisystem over your case.

Customer Number 800-585-5483 - by the Numbers

Phone number to dial800-585-5483
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 1 at first prompt
Average wait
Current wait44
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication94%
Quality of help90%
Customer votes273
Information last updatedTue Nov 29 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

NutriSystem's Best Toll-Free/800 Customer Phone Number

This is NutriSystem's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NutriSystem agent. This phone number is NutriSystem's Best Phone Number because 7,398 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-585-5483 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call NutriSystem first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, NutriSystem has 1 phone number. It's not always clear what is the best way to talk to NutriSystem representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NutriSystem - by phone or otherwise

While 800-585-5483 is NutriSystem's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact NutriSystem please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NutriSystem.

What is GetHuman's Relationship to NutriSystem?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NutriSystem. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

NutriSystem Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All NutriSystem contacts
NutriSystem Phone NumberBEST
NutriSystem Help Desk
General customer information

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