North Jersey Federal Credit Union Customer Service

Phone Number & Contact Info

North Jersey Federal Credit Union's Best Phone Number

888-786-5328
Toll-free·Calls Customer Service·Most popular North Jersey Federal Credit Union number
Q:

How do I talk to a live human at North Jersey Federal Credit Union?

A:Direct to Lisa Hand
Q:

Does North Jersey Federal Credit Union offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this North Jersey Federal Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Lisa Hand
Below are some clips we've found from North Jersey Federal Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling North Jersey Federal Credit Union. Please listen carefully because our options have changed.
Press one for English.
Press two for Spanish.
For the automated phone system, press five.
Press zero at any time to speak to an operator."
Excerpt from a call with North Jersey Federal Credit Union
Friday, March 1, 2024 3:08 PM

What are the hours and when should I call?

North Jersey Federal Credit Union operates the call center for this 888-786-5328 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this North Jersey Federal Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like North Jersey Federal Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call North Jersey Federal Credit Union is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call North Jersey Federal Credit Union

In summation, the best day to call North Jersey Federal Credit Union is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that North Jersey Federal Credit Union staffs the call center well on Tuesday.

Why Customers Call North Jersey Federal Credit Union

If you have time to do a bit of reading before you call North Jersey Federal Credit Union, we recommend you read over some of our problem-specific articles.

What is the routing number for North Jersey Federal Credit Union?

The routing number for North Jersey Federal Credit Union is 221278828. It is a unique nine-digit number assigned by the American Bankers Association (ABA) to identify financial institutions. The routing number is used for various banking transactions, such as direct deposits, wire transfers, and electronic fund transfers. To ensure accurate and prompt processing of transactions, it is essential to provide the correct routing number. Customers can find the routing number on their checks or by contacting the credit union's customer service.

What are the requirements to become a member of North Jersey Federal Credit Union?

To become a member of North Jersey Federal Credit Union, a few requirements must be fulfilled. Firstly, prospective members need to live, work, worship, or attend school in Passaic, Bergen, Morris, Essex, Hudson, Union, or Middlesex counties in New Jersey. Additionally, family members of current credit union members are also eligible to join. Secondly, interested individuals must open a share savings account with a minimum deposit of $5, which establishes their ownership in the credit union. Finally, applicants need to complete a membership application, providing necessary identification and personal details. Once these criteria are met, individuals will gain access to a wide range of financial products and services offered by North Jersey Federal Credit Union, including loans, savings accounts, and convenient online banking.

What services does North Jersey Federal Credit Union offer?

North Jersey Federal Credit Union offers a range of comprehensive financial services to meet the diverse needs of our members. Our services include savings accounts, checking accounts, and certificates of deposit. We also provide various loan options, such as auto loans, personal loans, and mortgage loans. Members can take advantage of our credit card options, which come with competitive rates and rewards programs. We offer convenient online and mobile banking services, allowing members to manage their finances anytime, anywhere. In addition, we provide financial planning services, including retirement planning and investment guidance. Our commitment to excellent member service ensures personalized assistance and support throughout the banking journey. Experience the benefits of belonging to a credit union that puts your financial well-being first.

Top North Jersey Federal Credit Union customer service problems

Click the link above to get answers to just about any North Jersey Federal Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is North Jersey Federal Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a North Jersey Federal Credit Union agent. This phone number is North Jersey Federal Credit Union's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-786-5328 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call North Jersey Federal Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, North Jersey Federal Credit Union has 1 phone number. It's not always clear what is the best way to talk to North Jersey Federal Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for North Jersey Federal Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like North Jersey Federal Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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