New York University Customer Service

Phone Number & Contact Info

New York University's Best Phone Number

212-998-1212
Calls Customer Service·Most popular New York University number
Q:

How do I talk to a live human at New York University?

A:Press 0 at the first menu, then say"Operator.".
Q:

Does New York University offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this New York University phone number to document the phone system.
Here is how our research team describes the way the New York University phone system greets you: Welcome to New York University for directory assistance. Press 1 to reach NYU Office of Campus Safety. Press 2 for recorded messages about active alerts at the University. Press 3 if you are a prospective undergraduate student and you're interested in learning more about the University. Press 4 to be transferred to NYU Effects of Undergraduate Admissions.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 at the first menu, then say"Operator."

What are the hours and when should I call?

New York University operates the call center for this 212-998-1212 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 13,976 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New York University phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New York University staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call New York University is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 13,976 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call New York University

In summation, the best day to call New York University is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that New York University staffs the call center well on Thursday.

More New York University Customer Service Contacts

There are of course other ways to contact New York University customer service besides the phone. Below we list the best ones, by medium.

New York University Customer Help Desk / Web Support

nyu.edu - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- New York University customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is New York University's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New York University agent. This phone number is New York University's best phone number because 83,856 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-998-1212 include and other customer service issues. Rather than trying to call New York University first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, New York University has 1 phone number. It's not always clear what is the best way to talk to New York University representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for New York University. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New York University. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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