Nevada Power Customer Service

Phone Number & Contact Info

Nevada Power's Best Phone Number

702-367-5555
Calls Customer Service·Most popular Nevada Power number
Q:

How do I talk to a live human at Nevada Power?

A:Press 3, then wait on line until transferred to a representative.
Q:

Does Nevada Power offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Nevada Power phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3, then wait on line until transferred to a representative.
Here is how our research team describes the way the Nevada Power phone system greets you: Residential customers, press 1 or say residential. Commercial customers, press 2 or say commercial.

What are the hours and when should I call?

Nevada Power operates the call center for this 702-367-5555 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nevada Power phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nevada Power staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Nevada Power is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Nevada Power

In summation, the best day to call Nevada Power is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nevada Power staffs the call center well on Thursday.

Why Customers Call Nevada Power

If you have time to do a bit of reading before you call Nevada Power, we recommend you read over some of our problem-specific articles.

What are the services offered by Nevada Power Company (South)?

Nevada Power Company (South) provides a range of essential services to meet the energy needs of our customers. We offer reliable electricity supply for residential, commercial, and industrial sectors in southern Nevada. Our services include establishing new electrical connections, upgrading existing connections, maintaining the electrical infrastructure, and facilitating power restoration during outages. We also offer energy efficiency programs to help customers save on their electricity bills, providing incentives for energy-efficient upgrades and promoting sustainable practices. Additionally, we offer flexible payment options, online account management, and customer support services to ensure a seamless and hassle-free experience. Our commitment is to deliver affordable and sustainable energy solutions while prioritizing customer satisfaction and upholding the highest safety standards.

What services does Nevada Power Company (North) provide?

Nevada Power Company (North) offers a range of services to meet the energy needs of residential and commercial customers. As a trusted utility provider, we supply reliable and affordable electric power throughout the region. Our services include the installation, maintenance, and repair of electrical infrastructure, ensuring a safe and efficient power supply to homes and businesses. We facilitate convenient payment options, online account management, and personalized billing solutions to enhance customer experience. Additionally, our team is committed to assisting customers in managing energy consumption through various energy-saving programs and community outreach initiatives. With a focus on sustainable solutions, we actively contribute to the development of renewable energy sources and offer guidance on energy efficiency practices. Nevada Power Company (North) strives to deliver excellent service and support to its valued customers.

What is the average monthly electricity usage in Nevada?

The average monthly electricity usage in Nevada varies based on factors such as household size, lifestyle, and climate. However, according to recent data, the average residential electricity consumption in Nevada is around 1,042 kilowatt-hours (kWh) per month. This figure represents an estimate and may differ depending on individual circumstances. Keep in mind that electricity usage can fluctuate due to seasonal variations, energy-saving habits, and efficiency measures adopted by consumers. It is always beneficial to monitor and manage electricity consumption by implementing energy-efficient practices, such as using LED lighting, smart thermostats, and energy-efficient appliances, to help reduce monthly usage and contribute to a sustainable energy future.

Top Nevada Power customer service problems

Click the link above to get answers to just about any Nevada Power customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Nevada Power Customer Service Contacts

There are of course other ways to contact Nevada Power customer service besides the phone. Below we list the best ones, by medium.

Nevada Power Customer Help Desk / Web Support

nvenergy.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Nevada Power customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Nevada Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nevada Power agent. This phone number is Nevada Power's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 702-367-5555 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Nevada Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Nevada Power has 1 phone number. It's not always clear what is the best way to talk to Nevada Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nevada Power. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nevada Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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