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Netia SA Customer Service

Phone Number & Contact Info

Netia SA's Best Phone Number

+48 22 352 20 00
Calls Customer Service·Most popular Netia SA number
Q:

How do I talk to a live human at Netia SA?

A:Calling this Netia SA number should go right to a real human being
Q:

Does Netia SA offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Netia SA phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Netia SA number should go right to a real human being
In fact, much of this information on this page is superfluous because this Netia SA phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Netia SA operates the call center for this +48 22 352 20 00 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Netia SA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Netia SA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Netia SA is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Netia SA

In summation, the best day to call Netia SA is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Netia SA staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Netia SA

If you have time to do a bit of reading before you call Netia SA, we recommend you read over some of our problem-specific articles.

What is the duration of the contract with Netia SA?

The duration of the contract with Netia SA varies depending on the specific service and plan chosen by the customer. Netia SA offers a range of contracts, including both fixed-term and rolling contracts. Fixed-term contracts typically have durations of 12, 24, or 36 months, offering customers long-term stability and potentially lower pricing. Rolling contracts, on the other hand, have no fixed duration and can be canceled with a notice period. These contracts provide flexibility for customers who may want to switch or modify their plans in the future. The exact duration of the contract will be explicitly stated in the terms and conditions provided by Netia SA when signing up for their services.

What services does Netia SA provide?

Netia SA is a leading telecommunications company that offers a wide range of services to meet various communication needs. We provide high-quality internet connections, both fixed and wireless, ensuring reliable and fast data transmission for homes and businesses. Our portfolio also includes flexible and affordable telephony services, offering local and international calls, as well as innovative features like voicemail and conference calling. Netia SA is committed to delivering comprehensive digital entertainment solutions, offering digital TV and on-demand video streaming services for a captivating viewing experience. Additionally, we provide advanced cloud and hosting solutions, enabling businesses to securely store, access, and manage their data. With a strong focus on customer satisfaction, Netia SA strives to provide cutting-edge technologies and exceptional customer support to ensure seamless and enhanced communication experiences for all our clients.

What is the coverage area for Netia SA services?

Netia SA provides services throughout Poland, offering broad coverage across the country. As one of the largest telecommunications operators in Poland, Netia SA's network reaches numerous cities, towns, and rural areas across the nation. Their extensive infrastructure enables them to cater to a wide range of customers, ensuring reliable and high-quality connectivity. From major urban centers to remote regions, Netia SA strives to serve all areas with their telecommunications services. Whether you reside in a bustling city or in a more secluded location, Netia SA aims to establish and maintain connectivity for individuals and businesses across the entire coverage area of Poland.

Top Netia SA customer service problems

Click the link above to get answers to just about any Netia SA customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Netia SA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Netia SA agent. This phone number is Netia SA's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +48 22 352 20 00 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Netia SA first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Netia SA has 1 phone number. It's not always clear what is the best way to talk to Netia SA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Netia SA. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Netia SA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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