What happens if I miss a payment on my service plan?

If a customer misses a payment on their service plan with Netia SA, several consequences may arise. Initially, the service may remain active for a short grace period, during which the customer can still make the payment without immediate penalties. However, if the payment is not received within that time, Netia SA may impose late fees or additional charges. After a certain period of non-payment, Netia may send reminders or notifications about the outstanding balance. If the situation persists, they may suspend or terminate the service, affecting access to telecommunications and internet services. In some cases, the outstanding amount could be reported to credit bureaus, potentially impacting the customer's credit score. It is always advisable for customers to refer to the terms and conditions of their specific service plan for detailed information on payments and penalties. For the most current information regarding payment policies and procedures, visiting the official Netia web page may be beneficial.