Navient Customer Service


First, call 888-545-4199Customer Advocate Unit--unpublished information to resolve customer issues; you will be directed to an actual person

In general, help is available at this phone number for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This number by the numbers

avg wait20 mins
call hoursMon-Thu 8am-9pm, Fri 8am-8pm EST
SERVESNavient Customers
RANK#2 phone number
RANK OVERALL#2 overall