National Visa Center Customer Service

Phone Number & Contact Info

National Visa Center's Best Phone Number

603-334-0700
Calls Customer Service·Most popular National Visa Center number
Q:

How do I talk to a live human at National Visa Center?

A:Press 1 for english and then wait for the operator.
Q:

Does National Visa Center offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-midnight EST. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this National Visa Center phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for english and then wait for the operator

What are the hours and when should I call?

National Visa Center operates the call center for this 603-334-0700 phone number Mon-Fri 7am-midnight ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,481 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this National Visa Center phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like National Visa Center staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call National Visa Center is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 1,481 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call National Visa Center

In summation, the best day to call National Visa Center is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that National Visa Center staffs the call center well on Tuesday.

Why Customers Call National Visa Center

If you have time to do a bit of reading before you call National Visa Center, we recommend you read over some of our problem-specific articles.

What is the National Visa Center (NVC) and what services does it provide?

The National Visa Center (NVC) is a government agency that plays a critical role in the process of obtaining a United States visa. It acts as an intermediary between the U.S. Department of State and the visa applicant. NVC's primary responsibility is the collection, processing, and forwarding of all required documentation and information for visa applications. It ensures that the application is complete and prepares it for an interview at the U.S. embassy or consulate abroad. NVC also provides assistance to individuals regarding the necessary forms for visa application, fee payments, and submission procedures. Additionally, it handles the management of immigrant visa petitions within the family-sponsored or employment-based immigration categories. Overall, NVC streamlines the visa application process and serves as a vital link to ensure timely and accurate processing of visa applications.

Top National Visa Center customer service problems

Click the link above to get answers to just about any National Visa Center customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call National Visa Center is extracted from issues that customers have reported to GetHuman.
National Visa Center issues reported to GetHuman

More National Visa Center Customer Service Contacts

There are of course other ways to contact National Visa Center customer service besides the phone. Below we list the best ones, by medium.

National Visa Center Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, National Visa Center provides this option.

National Visa Center Customer Email Addresses

nvcinquiry@state.gov - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and National Visa Center will reply our your email.

National Visa Center Customer Help Desk / Web Support

travel.state.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- National Visa Center customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is National Visa Center's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Visa Center agent. This phone number is National Visa Center's best phone number because 8,886 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 603-334-0700 include Check Application Status, Account Setup, Ask for Immigration Help, Missing Order, Denied Application and other customer service issues. Rather than trying to call National Visa Center first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or email or web. In total, National Visa Center has 1 phone number. It's not always clear what is the best way to talk to National Visa Center representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for National Visa Center. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like National Visa Center. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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