National Geographic Society Customer Service

Phone Number & Contact Info

National Geographic Society's Best Phone Number

800-647-5463
Toll-free·Calls Customer Service·Most popular National Geographic Society number
Q:

How do I talk to a live human at National Geographic Society?

A:Press 1 after the first menu, then press 4.
Q:

Does National Geographic Society offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this National Geographic Society phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 after the first menu, then press 4.
Below are some clips we've found from National Geographic Society's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling National Geographic You can now take care of many customer service activities and subscriber questions easily and quickly at our website. Just visit national geographic dot com and click on manage your subscription. For all other inquiries, please stay on the line.
Existing print membership or subscription, press one.
If you're calling to place an order, press two.
If you're calling regarding a digital membership or subscription, press three."
Excerpt from a call with National Geographic Society
Tuesday, March 12, 2024 6:29 PM

What are the hours and when should I call?

National Geographic Society operates the call center for this 800-647-5463 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this National Geographic Society phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like National Geographic Society staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call National Geographic Society is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call National Geographic Society

In summation, the best day to call National Geographic Society is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this National Geographic Society number, but it is also the day with the shortest hold times.

Why Customers Call National Geographic Society

If you have time to do a bit of reading before you call National Geographic Society, we recommend you read over some of our problem-specific articles.

What is National Geographic Society?

The National Geographic Society (NGS) is a renowned non-profit organization that aims to inspire people to care about the planet. Founded in 1888, NGS works towards understanding the world and advocating for its preservation and exploration. The society is dedicated to scientific research, conservation, education, and exploration of various components of the planet, including wildlife, cultures, and natural environments. Through their iconic yellow-bordered magazine, television programs, educational resources, and immersive experiences, NGS fosters a sense of curiosity, awe, and understanding among its diverse audience. NGS supports numerous initiatives, grants, and partnerships worldwide to promote environmental stewardship, cultural appreciation, and scientific discovery. With its rich history and diverse range of multimedia platforms, NGS continues to be a global leader in exploring the beauty and wonder of our planet.

What benefits do members of National Geographic Society receive?

Members of the National Geographic Society enjoy a range of benefits that enrich their experience and support the Society's mission. By joining, members gain access to National Geographic's exclusive content, including a subscription to National Geographic magazine, providing them with captivating articles, stunning photography, and unique insights into our world. They also receive discounts on National Geographic books, maps, and other merchandise, allowing them to dive deeper into their exploration of our planet and its cultures. Membership grants individuals special invitations to Society events, lectures, and exhibitions, fostering opportunities for learning, inspiration, and engagement with leading experts and explorers. Furthermore, members contribute to National Geographic's impactful efforts in conservation, research, and education, helping protect and preserve our planet for future generations.

Are there any expeditions or trips organized by National Geographic?

Yes, the National Geographic Society organizes a variety of expeditions and trips for individuals and groups. These expeditions offer unique opportunities to explore the world's most fascinating destinations alongside National Geographic experts. With a focus on conservation, education, and exploration, these trips cater to different interests and age groups. Adventure seekers can choose from options such as wildlife safaris, photography workshops, cultural immersions, and ecosystem explorations. Whether it's tracking gorillas in Africa, diving into the depths of the Great Barrier Reef, or hiking through ancient ruins in South America, National Geographic expeditions provide unparalleled experiences that are both informative and transformative. Participants can expect a carefully curated itinerary, expert guidance, and the chance to make lifelong memories while supporting the Society's mission of preserving our planet's natural and cultural heritage.

Top National Geographic Society customer service problems

Click the link above to get answers to just about any National Geographic Society customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More National Geographic Society Customer Service Contacts

There are of course other ways to contact National Geographic Society customer service besides the phone. Below we list the best ones, by medium.

National Geographic Society Customer Help Desk / Web Support

secure.customersvc.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- National Geographic Society customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is National Geographic Society's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Geographic Society agent. This phone number is National Geographic Society's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-647-5463 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call National Geographic Society first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, National Geographic Society has 1 phone number. It's not always clear what is the best way to talk to National Geographic Society representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for National Geographic Society. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like National Geographic Society. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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