NVIDIA Phone Number

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Customer service
Current Wait: 4 mins (2m avg)
Hours: Mon-Fri 8am-6pm PST; best time to call: 10:45am
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Reasons customers like you called recently

I have GTX *** and I want to new one
I bought a product from NBB in store with a GeForce **** and unfortunately I did not re...
I am trying to use Nvidia Broadcast but it tells me ( NVIDIA Broadcast does not support...
My account has been blocked and I don understand why. I can’t login in to my account an...
Hello Sir* Madam I am a research scholar from Walchand College of Engineering Sangli, w...
Why is my account banned?
n k k kn kjnkjnnkjnks kjvnsfljnvlsnlfnslkdfnlfngljnfdkjngkdfngkjndfkjngkjdfngkjnfdkjgn...
I have my nvidia account for like * years from facebook, but it wants me to verify my...
I play Fortnite eon GeForce now with my ps* controller, and my share button is acting a...
Hello.*I have a problem with my Nvidia Quadro M****M Graphics card in laptop.*The probl...
This company took money from my bank account regularly with no reason I need to st...
The drivers for my graphics arent there so my resolution is messsed up
Ive had a huge problem with an intel driver relating to the **** graphics card. I get t...
See more recent reasons for calling

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Our Editor's Notes on NVIDIA's Phone-Based Customer Care

NVIDIA is a technology company that sells chipsets, graphics cards and other computer components. As a respected technology supplier, it isn't surprising that NVIDIA receives many requests for customer service each and every day.

Why Do People Call NVIDIA Customer Support?

People contact NVIDIA customer support for various reasons, including:

  • Assistance with placing, changing or canceling an order
  • Information about NVIDIA products
  • Requesting warranty support or product replacement
  • Addressing order and billing issues
  • Website troubleshooting

Best Practices for Call NVIDIA Customer Service

There are several things you can do when contacting NVIDIA customer service to help ensure that your communication is handled quickly and professionally:

  • Before calling, have relevant documentation assembled so that you can reference it during the call. Documentation may include invoices, order confirmations, billing statements or previous correspondence between you and NVIDIA about your issue.
  • If you are calling for technical support, have your device handy so that you and the customer service representative can troubleshoot your issue together.
  • Have some way of taking notes during your call. These notes can be helpful if you have to escalate your case.

How do Consumers Feel About Contacting NVIDIA Customer Service?

There does not appear to be a pattern of negative reports about NVIDIA online or in the media. This suggests that most customers are satisfied with the level of support that they have received.

What Kind of Issues can an NVIDIA Customer Service Representative Resolve?

NVIDIA customer service representatives can resolve a range of issues, such as: Answering questions products sold by NVIDIA, taking orders, assisting with online orders, troubleshooting, technical support, handling billing inquiries and facilitating returns or warranty repairs.

What Can't Be Resolved With by Contacting NVIDIA Customer Service?

Because of the nature of the products it sells, NVIDIA is unable to resolve incompatibility issues between its products and your current devices and technology. NVIDIA customer service representatives may be able to recommend workarounds for your issues but they cannot guarantee that their suggestions will fix your problems. You may have to use different products or replace your device.

NVIDIA also states on its website that some of their products are made by third-party manufacturers. If these products malfunction and are covered under warranty, you'll need to deal directly with the product manufacturer for a repair or replacement.

What Should You Do If You Have an Unsuccessful Communication with NVIDIA?

If you get off the phone with NVIDIA customer service and feel as though your call wasn't handled appropriately, don't give up. You may still have options for resolving your situation or getting your questions answered:

  • First, review any notes taken during the call. There is a possibility that the problem in the call was the result of a misunderstanding or miscommunication. You might be able to identify these if you review the. notes that you took while speaking with the customer service representative. If you didn't take notes, jot down what you remember about the call.
  • Next, call NVIDIA back. Explain to the customer service agent with whom you are speaking that this is your second call and that your first conversation did not resolve your issue. Not all customer service representatives are created equal: Some have more experience and training and may be better equipped to address your concerns.
  • If a second call doesn't work, try getting in touch another way. NVIDIA offers live chat and allows you to open a support ticket on its website. These options have the advantage of providing you with a transcript of your conversation, which can be useful if you have an ongoing dispute with NVIDIA over your case.

Customer Number 408-486-2000 - by the Numbers

Phone number to dial408-486-2000
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm PST
Best time to dial10:45am
Navigate phone maze to a humanMain number for receptionist. Ask to be transferred to customer service or technical support
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat
Quality of communication91%
Quality of help82%
Customer votes390
Information last updatedTue Nov 29 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

NVIDIA's Best Toll-Free/800 Customer Phone Number

This is NVIDIA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NVIDIA agent. This phone number is NVIDIA's Best Phone Number because 1,710 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 408-486-2000 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call NVIDIA first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, NVIDIA has 1 phone number. It's not always clear what is the best way to talk to NVIDIA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NVIDIA - by phone or otherwise

While 408-486-2000 is NVIDIA's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact NVIDIA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NVIDIA.

What is GetHuman's Relationship to NVIDIA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NVIDIA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Hulu Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Hulu. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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NVIDIA Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All NVIDIA contacts
NVIDIA Live Chat
General customer information

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