NRG Energy, Inc. Phone Number

Calling NRG Energy, Inc. customer service faster by GetHuman

609-524-4500
Customer service
Current Wait: 4 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
Get to a live person fastest: Calling the NRG Energy, Inc. number above should go right to a real human being

Reasons customers like you called recently

I was charged with * ,$*.** charges for use of your charges at Deckies. I returned both...
4 months ago
I received a letter saying that you owe me $***.** for overpayment. I filled out the f...
5 months ago
I previously lived at ** Noll Lane Richfield Pa *****, But I moved June *th. and had...
10 months ago
Jason from igs energy came to my house not even a week after I signed up with you guys...
2 years ago
See more recent reasons for callingHelp me with my issue

Customer Number 609-524-4500 - by the Numbers

Phone number to dial
609-524-4500
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
3:30pm
Navigate phone maze to a human
Direct to human
Average wait
Current wait
4
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
71%
Quality of help
72%
Customer votes
577
Information last updated
Mon Jun 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

NRG Energy, Inc.'s Best Toll-Free/800 Customer Phone Number

This is NRG Energy, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NRG Energy, Inc. agent. This phone number is NRG Energy, Inc.'s Best Phone Number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 609-524-4500 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call NRG Energy, Inc. we recommend you tell us what issue you are having and then possibly contact them via phone. In total, NRG Energy, Inc. has 1 phone number. It's not always clear what is the best way to talk to NRG Energy, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NRG Energy, Inc. - by phone or otherwise

While 609-524-4500 is NRG Energy, Inc.'s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other NRG Energy, Inc. customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact NRG Energy, Inc. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NRG Energy, Inc..

What is GetHuman's Relationship to NRG Energy, Inc.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NRG Energy, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our United Airlines Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like United Airlines or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

NRG Energy, Inc. Contact Info

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