NCSoft Phone Number

Call NCSoft customer service faster with GetHuman

  • Calls NCSoft's Billing department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 1pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Technical support, and Track order.
  • Reach a live NCSoft agent: For the fraud and billing department. Leave a message for a call back.

Reasons customers like you called recently

***** ****** *** ********?
Quiero un reembolso de la primera y *nica compra que hice en lineage*m en mi telefono m...
Someone hacked my cashapp card and I’ve been charged almost $*** from yalls company and...
Greetings, Customer Support Team**I have an issue for some time with my ncsoft account...
For the last two months I have had several unauthorized and unknown charges from Ncsoft...
hi ncsoft I have a project of server and I want work with you . can we have a date for...
I recently returned to the game after a long break. I like the WvW aspect and even paid...
Hello NCsoft. i just bought the game Guild Wars * and added it to my Emailadress...
I have a **-** year old guild wars account..and I am in the military so it ravel a lot...
I Guild Wars * around * days ago. I attempted to log in * days ago only to find out tha...
I was playing my * clients during a clan raid (im the lowest level out of all ****), so...
Back around december **th, I got an email from intel offering a few free games for me t...
I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin...
I am falsely accused of using *rd party software while playing guild wars *. I have ne...
****o, I am writing to you because I have been a avid player of BnS for going on * year...

NCSoft Customer Phone Number 866-367-9516 - Stats

Phone number to dial866-367-9516
Call-back availableNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial1pm
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication83%
Quality of help86%
Customer votes502
Information last updatedSun Feb 18 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

NCSoft's Best Toll-Free/800 Customer Phone Number

This is NCSoft's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NCSoft agent. This phone number is NCSoft's Best Phone Number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-367-9516 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call NCSoft first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, NCSoft has 1 phone number. It's not always clear what is the best way to talk to NCSoft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NCSoft - by phone or otherwise

While 866-367-9516 is NCSoft's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact NCSoft please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NCSoft.

What is GetHuman's Relationship to NCSoft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NCSoft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

For more general information about NCSoft, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out NCSoft Customer Service article.
NCSoft Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!