NCSoft Phone Number

Call NCSoft customer service faster with GetHuman

866-367-9516
Customer service
Current Wait: 2 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: For the fraud and billing department. Leave a message for a call back.

Reasons customers like you called recently

***** ****** *** ********?
Quiero un reembolso de la primera y *nica compra que hice en lineage*m en mi telefono m...
Someone hacked my cashapp card and I’ve been charged almost $*** from yalls company and...
Greetings, Customer Support Team**I have an issue for some time with my ncsoft account...
For the last two months I have had several unauthorized and unknown charges from Ncsoft...
hi ncsoft I have a project of server and I want work with you . can we have a date for...
I recently returned to the game after a long break. I like the WvW aspect and even paid...
Hello NCsoft. i just bought the game Guild Wars * and added it to my Emailadress...
I have a **-** year old guild wars account..and I am in the military so it ravel a lot...
I Guild Wars * around * days ago. I attempted to log in * days ago only to find out tha...
I was playing my * clients during a clan raid (im the lowest level out of all ****), so...
Back around december **th, I got an email from intel offering a few free games for me t...
I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin...
I am falsely accused of using *rd party software while playing guild wars *. I have ne...
****o, I am writing to you because I have been a avid player of BnS for going on * year...
See more recent reasons for calling

Help me with my issue

Customer Number 866-367-9516 - by the Numbers

Phone number to dial866-367-9516
Call-back availableNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanFor the fraud and billing department. Leave a message for a call back.
Average wait
Current wait2
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication80%
Quality of help89%
Customer votes505
Information last updatedThu Jun 30 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

NCSoft's Best Toll-Free/800 Customer Phone Number

This is NCSoft's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NCSoft agent. This phone number is NCSoft's Best Phone Number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-367-9516 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call NCSoft first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, NCSoft has 1 phone number. It's not always clear what is the best way to talk to NCSoft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NCSoft - by phone or otherwise

While 866-367-9516 is NCSoft's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact NCSoft please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NCSoft.

What is GetHuman's Relationship to NCSoft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NCSoft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or Target. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

NCSoft Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All NCSoft contacts
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