NCSoft Phone Number

Calling NCSoft customer service faster by GetHuman

866-367-9516
Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: For the fraud and billing department. Leave a message for a call back.

Reasons customers like you called recently

hi ncsoft I have a project of server and I want work with you . can we have a date for...
It’s saying I’m not authorized to make an account and I don’t understand why.
Need to talk business
I recently returned to the game after a long break. I like the WvW aspect and even paid...
Hello NCsoft. i just bought the game Guild Wars * and added it to my Emailadress...
I have a **-** year old guild wars account..and I am in the military so it ravel a lot...
I Guild Wars * around * days ago. I attempted to log in * days ago only to find out tha...
I was playing my * clients during a clan raid (im the lowest level out of all ****), so...
Back around december **th, I got an email from intel offering a few free games for me t...
I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin...
I am falsely accused of using *rd party software while playing guild wars *. I have ne...
****o, I am writing to you because I have been a avid player of BnS for going on * year...
See more recent reasons for calling

Help me with my issue

Customer Number 866-367-9516 - by the Numbers

Phone number to dial866-367-9516
Call-back availableNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanFor the fraud and billing department. Leave a message for a call back.
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication87%
Quality of help82%
Customer votes498
Information last updatedThu Jan 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

NCSoft's Best Toll-Free/800 Customer Phone Number

This is NCSoft's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NCSoft agent. This phone number is NCSoft's Best Phone Number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-367-9516 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call NCSoft we recommend you tell us what issue you are having and then possibly contact them via phone. In total, NCSoft has 1 phone number. It's not always clear what is the best way to talk to NCSoft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NCSoft - by phone or otherwise

While 866-367-9516 is NCSoft's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other NCSoft customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact NCSoft please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NCSoft.

What is GetHuman's Relationship to NCSoft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NCSoft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our United Airlines Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like United Airlines or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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