NCSoft Phone Number

Calling NCSoft customer service faster by GetHuman

866-367-9516
Customer service
Current Wait: 4 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTechnical supportTrack orderA different issue
Get to a live person fastest: For the fraud and billing department. Leave a message for a call back.

Reasons customers like you called recently

Hello, my account in game banned for no reason, i playing since beta, bought founder pa...
3 mos ago
I have been trying to contact this company for **days. I am so disgusted by the poor r...
6 mos ago
I have a **-** year old guild wars account..and I am in the military so it ravel a lot...
6 mos ago
hello * days ago my account is banned for no reason the support *does not help me and d...
9 mos ago
I Guild Wars * around * days ago. I attempted to log in * days ago only to find out tha...
9 mos ago
I am currently unable to log into my NCSoft account. I have followed the instructions o...
10 mos ago
I was playing my * clients during a clan raid (im the lowest level out of all ****), so...
a yr ago
Back around december **th, I got an email from intel offering a few free games for me t...
a yr ago
I think someone has hacked my NC account*Yeah.I tried to Play BNS and I Found www.ncoin...
a yr ago
I am falsely accused of using *rd party software while playing guild wars *. I have ne...
2y ago
****o, I am writing to you because I have been a avid player of BnS for going on * year...
2y ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-367-9516 - by the Numbers

Phone number to dial
866-367-9516
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Billing
Call center hours
24 hours, 7 days
Best time to dial
2:45pm
Navigate phone maze to a human
For the fraud and billing department. Leave a message for a call back.
Average wait
4
Current wait
4
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
88%
Quality of help
81%
Customer votes
498
Information last updated
Tue Jan 14 2020 08:00:00 GMT+0000 (UTC)

NCSoft's Best Toll-Free/800 Customer Phone Number

This is NCSoft's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NCSoft agent. This phone number is NCSoft's Best Phone Number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-367-9516 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call NCSoft we recommend you tell us what issue you are having and then possibly contact them via phone. In total, NCSoft has 1 phone number. It's not always clear what is the best way to talk to NCSoft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NCSoft - by phone or otherwise

While 866-367-9516 is NCSoft's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other NCSoft customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact NCSoft please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NCSoft.

What is GetHuman's Relationship to NCSoft?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NCSoft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Sony Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Sony or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

NCSoft Contact Info

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