Mozilla Customer Service

Phone Number & Contact Information

No customer service phone number
Q:How do I contact Mozilla customer service then?
A:Mozilla does not have a customer service phone number, but you can contact them through X / Twitter or their website.
@asadotzler
While a phone number would be better, tweeting at their customer care team is public and effective if you have an account.
Q:Does Mozilla offer 24 hour customer service?
A:Not by phone. Below is a list of customer service channels and hours. You can also ask for information or answers to your specific problem:

How to contact Mozilla Customer Service

There are of course other ways to contact Mozilla customer service besides the phone. Below we list them by medium, from most to least popular.
X (formerly Twitter)
@asadotzler - Customer Service
Company customer service Twitter specialist.
Mozilla, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Mozilla's website
As a last, sometimes only, resort- Mozilla customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

You came here to see Mozilla's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Mozilla agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Mozilla anyways and help you with your issue. Over the last 18 months, 108 customers like you have come in search of a phone number for Mozilla and helped us confirm they don't have one. Common reasons that people try to call Mozilla customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Mozilla first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via twitter or web. Unfortunately, right now Mozilla doesn't have any phone numbers. It's not always clear what is the best way to talk to Mozilla representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Mozilla Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Mozilla, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Mozilla customers like yourself.

GetHuman does not provide call center services or customer support operations for Mozilla. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mozilla. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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