Mountain Valley Spring Water Customer Service

Phone Number & Contact Info

Mountain Valley Spring Water's Best Phone Number

Toll-free·Calls Customer Service·Most popular Mountain Valley Spring Water number

How do I talk to a live human at Mountain Valley Spring Water?

A:Dial extension 2216

Does Mountain Valley Spring Water offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Mountain Valley Spring Water phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Dial extension 2216
Here is how our research team describes the way the Mountain Valley Spring Water phone system greets you: Please hold on the line for the next available associate.

What are the hours and when should I call?

Mountain Valley Spring Water operates the call center for this 800-643-1501 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Mountain Valley Spring Water phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Mountain Valley Spring Water staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Mountain Valley Spring Water is Sunday. The most busy day to call is Thursday, which averages 450% more phone calls by comparison. Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Mountain Valley Spring Water

In summation, the best day to call Mountain Valley Spring Water is Friday.

Why Customers Call Mountain Valley Spring Water

If you have time to do a bit of reading before you call Mountain Valley Spring Water, we recommend you read over some of our problem-specific articles.

Is Mountain Valley Spring Water purified?

No, Mountain Valley Spring Water is not purified. The water comes directly from a natural spring located in the Ouachita Mountains. It undergoes a thorough filtration process that removes impurities while preserving its mineral composition and natural taste. This unique process includes passing the water through layers of rocks and sand, which act as natural filters. The water is also ozonated to ensure its purity. Mountain Valley Spring Water is proud to offer a natural and pure water source that is never treated with any chemicals or undergoes any purification methods that could alter its natural qualities.

Is Mountain Valley Spring Water environmentally friendly?

Yes, Mountain Valley Spring Water is committed to being environmentally friendly. Our water is sourced from a protected natural spring, and we prioritize sustainable practices throughout our operations. We use eco-friendly packaging materials and have implemented measures to minimize our carbon footprint, such as using energy-efficient equipment and transportation methods. Additionally, our bottling facilities are designed to conserve resources and reduce waste. We are also actively involved in conservation projects and support initiatives that protect the environment. By choosing Mountain Valley Spring Water, you can be confident that you are enjoying not only clean and refreshing water, but also supporting a brand that cares about the planet and works to preserve it for future generations.

Is Mountain Valley Spring Water sourced from a natural spring?

Yes, Mountain Valley Spring Water is sourced from a natural spring. It is collected from a protected and sustainable source located in the Ouachita Mountains, in Arkansas, approximately 2,000 feet below ground. This spring has been supplying crystal-clear, pure water for over 140 years. Mountain Valley Spring Water is carefully selected and bottled at the source, ensuring that it retains its natural minerals and refreshing taste. The water undergoes minimal processing, with no added chemicals or additives. As a result, every sip of Mountain Valley Spring Water provides a crisp, clean and naturally delicious hydration experience straight from nature's own source.

Top Mountain Valley Spring Water customer service problems

Click the link above to get answers to just about any Mountain Valley Spring Water customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Mountain Valley Spring Water, and their purpose. Are any of these similar to the reason you are trying to call?
Confusion: "Excuse me?"
- From a call lasting 1m 16s , Mar 12, 2024 9:27 PM
Billing inquiry and bottle pick up: "How is that being billed? The reason that I was calling you is because I have put out my empty bottles a thousand times, and no one picks them up."
- From a call lasting 9m 3s , Feb 21, 2024 2:38 PM
Difficulty finding specific water size: "I can't get your Mountain Valley water in that size at all."
- From a call lasting 4m 52s , Feb 6, 2024 2:59 PM
Ordering water bottles: "I have two empty bottles, so I would like to replace them with three bottles and have the two empties picked up."
- From a call lasting 4m 51s , Jan 12, 2024 12:59 AM
Inquiring about water delivery: "I wanted to find out if you guys deliver in Hemet."
- From a call lasting 5m 58s , Jan 3, 2024 7:50 PM

More Mountain Valley Spring Water Customer Service Contacts

There are of course other ways to contact Mountain Valley Spring Water customer service besides the phone. Below we list the best ones, by medium.

Mountain Valley Spring Water Customer Help Desk / Web Support - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Mountain Valley Spring Water customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Mountain Valley Spring Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mountain Valley Spring Water agent. This phone number is Mountain Valley Spring Water's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-643-1501 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Mountain Valley Spring Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Mountain Valley Spring Water has 1 phone number. It's not always clear what is the best way to talk to Mountain Valley Spring Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Mountain Valley Spring Water. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Mountain Valley Spring Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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